WordPress Maintenance Specialist

About Sitecare
At SiteCare, we're passionate about building, maintaining, and improving websites that make a meaningful impact. From startups to globally recognized brands serving tens of millions of visitors monthly, our mission is to deliver a first-class client experience powered by open-source technology and a commitment to excellence.

Join our fully remote team, collaborate with talented professionals worldwide, and help us keep WordPress sites running fast, secure, and healthy.

Who We're Looking For
We're seeking a WordPress Maintenance Specialist who's organized, detail-oriented, and passionate about keeping WordPress stable, secure, and optimized.

Beyond technical skills, we value:

• Crush the Eggshells: You value honesty, transparency, and constructive feedback
• Obsessive Communication: You communicate effectively and keep the team informed through tools like Slack, ClickUp, and Zoom
• Stick the Landing: You meet deadlines, communicate blockers early, and follow through on commitments
• Grow Better: You embrace continuous learning through professional development, look for opportunities to improve processes, and enjoy asking insightful questions to solve complex problems

What You'll Need To Succeed
We're looking for someone with a strong foundation in WordPress maintenance and support. You should have:

• WordPress Expertise: Hands-on experience running core, plugin, and theme updates, with an understanding of how to handle conflicts and errors
• Technical Foundation: Familiarity with web hosting environments, DNS, PHP versions, and common WordPress infrastructure components
• Security & Performance Awareness: Ability to implement patches, monitor uptime and Core Web Vitals, and identify potential vulnerabilities.
• Troubleshooting Skills: Confidence resolving plugin conflicts, failed updates, and compatibility issues
• Tool Proficiency: Experience using SFTP, SSH, Git, and project management and tools like ClickUp, Slack, and Zoom
• Communication & Documentation: Clear written communication and detailed documentation for seamless collaboration

What Your Day Looks Like
As a WordPress Maintenance Specialist, you'll play a vital role in keeping client sites healthy and running smoothly. Expect to:

• Process WordPress core, plugin, and theme updates
• Review backups and security connections to ensure proper functionality
• Respond to alerts and minor server issues
• Conduct PHP version testing and upgrades
• Troubleshoot plugin conflicts and broken updates
• Support Account Managers with technical insight
• Onboard new client sites into SiteCare's maintenance system
• Document work clearly for transparency and collaboration

If you're someone who has high standards for keeping WordPress sites healthy, secure, and running smoothly, this is the role for you.

THE TOOLS YOU'LL USE

You'll work with a mix of modern tools and platforms, including:

• WordPress Ecosystem: WooCommerce, Advanced Custom Fields, Gravity Forms, WP Rocket, and more
• Server Tools: SFTP, SSH, and Git
• Infrastructure: Linux, MariaDB/MySQL, Nginx/Apache, Cloudflare
• Collaboration: Slack, Zoom, and ClickUp

WHY YOU'LL LOVE WORKING AT SITECARE

We invest in our team's success and well-being, offering:

• Competitive Salary: Market-related compensation based on your experience
• Remote Work Flexibility: Work from anywhere with a reliable internet connection
• Profit Sharing: Quarterly profit distributions to reward your contributions
• Tech Stipend: $2,000 for new equipment upon hire and a $2,000 refresh every two years
• Professional Growth: Ongoing training and development opportunities to help you level up your skills and career

If you're ready to join a team dedicated to managing healthy, secure websites and that takes pride in delivering excellence every day, we'd love to hear from you. Apply today

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