Business Analyst

1 week ago

Cyberjaya, Selangor, Malaysia AIA Shared Services Sdn. Bhd. Full time

Training and Guidance

  • Develop training and other reference material to support end user adoption and usage
  • Facilitate periodic training for relevant new joiners and key system users
  • Be key point of contact for general end user system queries

System Support – Change Management

  • Document business requirements for change requests
  • Review all proposed change requests for business impact and benefit
  • Support the change requests with end users & IT support team regarding the software/platform upgrades and maintenance
  • Be key point of contact for IT throughout review and development of all change requests
  • Work with Head Office to prioritise all approved changes based on business demand
  • Communicate system changes to business unit and group functions and facilitate training where needed
  • Lead consultation processes as required for material changes
  • Prepare UAT plan
  • Complete end to end testing for approved change requests
  • Develop/update training material for approved changes
  • Execute training as required for approved change requests

System Support - System Problems/Application Errors

  • As required by IT, support incident review to clarify current expected behavior
  • Be key point of contact for any third-party contractor involved in incident resolution
  • As required by IT review proposed fixes for potential knock-on impact to other system elements and or business methodologies
  • Complete testing of fixes prior to production deployment
  • Analyze incident trends and root causes regularly and propose system enhancement if any
  • Ensure fixes are tracked and followed up until successful remediation and deployment

Job Requirements :

  • Minimum of 5 years' experience in Risk and Compliance, preferably but not mandatorily in the in the life insurance industry
  • In-depth knowledge of system development lifecycle
  • Highly organized, results driven self-starter with excellent interpersonal, communication and influencing skills
  • Fluent in spoken and written English with ability to present articulately

  • Senior PMO Analyst

    7 days ago

    Cyberjaya, Selangor, Malaysia NTT DATA Business Solutions Full time

    Company DescriptionNTT DATA Business Solutions transforms SAP solutions into value by driving innovation through advisory, implementation, and managed services. With a powerful ecosystem of partners and SAP expertise at our core, we continually improve technology solutions for businesses. Our operations span more than 30 countries, and with over 16,000...

  • Business Analyst

    7 days ago

    Cyberjaya, Selangor, Malaysia Cyberjaya Education Group Berhad Full time

    A Business Analyst is responsible for analyzing financial and sales data to drive strategic decision-making and optimize business performance. This role combines expertise in financial planning, sales performance tracking, and market research to provide actionable insights that support organizational growth. The analyst prepares forecasts, monitors key...

  • Software Quality Assurance Analyst

    2 weeks ago

    Cyberjaya, Selangor, Malaysia Datadot Software Solution Full time $48,000 - $96,000 per year

    QUALIFICATION, SKILLS & KNOWLEDGEBachelor's Degree in Computer Science, Management Information Systems or related field.REQUIRED KNOWLEDGE:1 - 5 years of experience in software testing and demonstrated track record of effective problem solving required. Technical Skills:Knowledge and hands-on experience of SDLCBasic knowledge of Database/ SQLBasic knowledge...

  • Quality Assurance Analyst

    2 weeks ago

    Cyberjaya, Selangor, Malaysia COMMERCE DOT COM SDN. BHD. Full time 40,000 - 60,000 per year

    Commerce Dot Com Sdn. Bhd. (CDC) is a government-linked company under the Ministry of Finance whereby the ministry's corporate arm, Ministry of Finance (Incorporated), holds a golden share in the company. Established in 1999 as a procurement solutions provider with over 20 years of experience under its belt, CDC has established itself as among the leading...

  • support analyst

    7 days ago

    Cyberjaya, Selangor, Malaysia Atos Services (M) Sdn Bhd Full time

    About Atos GroupAtos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized...

  • Accounting Senior Advanced Analyst

    7 days ago

    Cyberjaya, Selangor, Malaysia Quest Software Full time

    Overview:One Identity, a leader in identity security, delivers solutions that help customers strengthen operational efficiency, reduce risk surface, control costs and enhance their cybersecurity. One Identity offers the Unified Identity Platform, with leading capabilities for Identity Governance, Identity & Access Management and Privileged Access Management....

  • Accounting Senior Advanced Analyst

    3 days ago

    Cyberjaya, Selangor, Malaysia Quest Full time

    OverviewOne Identity, a leader in identity security, delivers solutions that help customers strengthen operational efficiency, reduce risk surface, control costs and enhance their cybersecurity. One Identity offers the Unified Identity Platform, with leading capabilities for Identity Governance, Identity & Access Management and Privileged Access Management....

  • Accounting Senior Advanced Analyst

    7 days ago

    Cyberjaya, Selangor, Malaysia One Identity Full time

    OverviewOne Identity, a leader in identity security, delivers solutions that help customers strengthen operational efficiency, reduce risk surface, control costs and enhance their cybersecurity. One Identity offers the Unified Identity Platform, with leading capabilities for Identity Governance, Identity & Access Management and Privileged Access Management....

  • Internship - Business / Management / Social Science / Administration (Jan 2026)

    5 days ago

    Cyberjaya, Selangor, Malaysia AIA Shared Services Sdn. Bhd. Full time

    Key Responsibilities:Data Reinsurance Support:Support reinsurance administration by following up with local insurers monthly for settlement and performing data reconciliation and clarificationAssist in preparing MNC portfolio resultsSupport reinsurance quotation process by validating data from local reinsurers and submitting data to reinsurersClaims...

  • Sales Compensation Senior Analyst

    2 weeks ago

    Cyberjaya, Selangor, Malaysia Quest Software Full time $60,000 - $120,000 per year

    OverviewQuest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems.There are a few shared services hub globally and Cyberjaya is one of the key finance and accounting competency center and part of that shared service is the Deal Desk Program- Sales...