Service Desk Analyst

The Service Desk Analyst is responsible for providing first and second level administrative and technical support for the resolution or escalation of laptop and desktop hardware and software related problems and problems related to IP telephony, connectivity, security, servers and real time operations. The Service Desk Analyst serves as the initial point of...

Join **Aspiro**, a top MSC Status company and one of GRADUAN's "Top 3 Most Preferred Employers in Malaysia Shared Services. At Aspiro, we value creativity, personal growth, and innovation. As an **IT Service Desk Analyst**, you'll be part of our fast-growing team, with ample opportunities for career advancement. We encourage individuals who are eager to...

**About us** - We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. - Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each...

Sunway Technology is part of the Sunway Group, a well-diversified conglomerate. Sunway Technology encompasses a Group of IT companies, each with its specific competencies and focus. Together, the Group is recognised as the preferred end-to-end IT solutions provider.Metacloud Sdn Bhd [ V)]Job Responsibilities:To provide technical and process assistance to...

The ATS Global Service Desk **provides end-to-end support to our customers in manufacturing environments, 24×7, in multiple languages**. **Responsibilies**: Process incoming -**IT service management tool **(ITSM) - Analyse and resolve most common enquiries using step-by-step instructions provided to you Deliver high -quality customer service at all...

**Front Desk Executive (Guest Service) -RM1800-RM2500** Working Days : 5 days - 9am-6pm Nature of Business : Established IT company Front desk duties - attending to walk in customer related to the computer services Front desk duties - managing & provide basic IT troubleshooting for the customer Handle inquiries and complaints from the customers Customer...

Job SpecificationWe are seeking a highly skilled and experienced Service Desk Analyst to the first point of contact for customers, responsible for providing exceptional technical support and assistance. The ideal candidate creates incidents / service requests in the customer care systems, perform 1st level problem analysis and troubleshooting of technical...

We are looking for a dedicated and proactive IT Support Technician to join **as IT Service Desk Analyst.** This role requires rotational 16 **Certification**: - An **ITIL certification**is desirable. - Mandatory - Mandarin Language Certification : HSK Level 8 (score of 270+) and BCTL Advanced Level **Roles and Responsibilities** - Collaborate with team...

1. Handle campaign-based marketing activities of global brands in the retail outlets to create brand awareness and increase sales 2. Manage inventory levels (to avoid overstocking, reduce obsolete stocks, and understocking). 3. Manage product (product/brand knowledge, target group, unique selling point) 4. Handle all communication and promotion-related...

**Roles and Responsibilities**: - **Leadership and Management**: Lead, mentor, and manage the service desk team, fostering a positive and productive work environment. - **Service Delivery**: Oversee the daily operations of the service desk, ensuring timely and efficient resolution of technical issues within SLA. - **Customer Service**: Maintain high levels...