Manager-Vendor & Contract Management

2 days ago

Cyberjaya, Selangor, Malaysia AIA Shared Services Sdn. Bhd. Full time 90,000 - 120,000 per year

Vendor & Contract Management Responsibilities

  • Support Contract Owners in the risk management process, collaborate with relevant Risk Subject Matter Experts (SMEs) to obtain necessary clearances for vendor engagements, and manage the submission process through the Third-Party Management (TPM) system.
  • Support vendor onboarding, due diligence, and qualification processes.
  • Collaborate with legal, sourcing, finance, and operational teams along the processes.
  • Maintain a centralized contract repository and ensure timely renewals, amendments, and terminations.
  • Ensure contracts are accurately set up and maintained within SAP Ariba, in accordance with organizational standards and system requirements.
  • Support and follow through the end-to-end Procure-to-Pay (P2P) process to ensure seamless contract execution, compliance, and timely vendor payments.
  • Support Contract Owners in managing intra-company recharge processes by ensuring accurate allocation of vendor-related costs across business units, coordinating with finance team.
  • Support Contract Owners in overseeing and tracking budget versus actual expenses to ensure cost control throughout the contract lifecycle.
  • Act as the primary point of contact for contract-related inquiries and coordinate escalations to Contract Owners when appropriate.

Team Leadership and Development

  • Recruit, build, and lead a high-performing team responsible for end-to-end vendor contract management.
  • Provide coaching, direction, and support to team members to ensure operational excellence and continuous improvement.

Process Design and Implementation

  • Develop, document, and implement a business process manual for vendor contract management, aligned with internal policies, legal requirements, and industry standards.
  • Establish controls and performance metrics to ensure compliance, consistency, and quality in contract execution and management.

Process Improvement & Automation

  • Continuously assess the current contract management processes and identify areas for improvement.
  • Collaborate with internal stakeholders (e.g. Sourcing, Legal, Finance, Outsourcing, IT) to propose and implement automation tools or system enhancements that drive efficiency and reduce manual effort.

Job Requirements :

  • Bachelor's degree in Finance, Business Administration, Supply Chain Management, or a related field.
  • 6–8 years of proven experience in contract management, procurement, or vendor management.
  • Strong proficiency in SAP Ariba and related procurement processes.
  • Exceptional attention to detail, with excellent organizational and time management skills.
  • Demonstrated ability in stakeholder engagement, contract negotiation, communication, and analytical thinking.
  • Adept at working with senior leadership and capable of earning the trust and confidence of C-suite executives.
  • Familiarity with financial processes and budgeting is a plus.

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