Overnight Concierge – Remote in Malaysia

2 weeks ago


Kuala Lumpur Centre Kuala Lumpur, Malaysia Ten Lifestyle Management Full time 40,000 - 60,000 per year
Overnight Mandarin/Cantonese Concierge Staff
(Remote, Malaysia-Based)

Deliver World-Class Service to VIP Clients — From the Comfort of Your Home

Ten Lifestyle Group is looking for passionate, service-driven professionals to join our APAC Overnight Concierge Team. If you're fluent in Mandarin, Cantonese, and English, and thrive in delivering premium customer experiences in travel, dining, and lifestyle — this is your chance to serve a global, high-end clientele from your home in Malaysia.


Why Join Us?
  • Work from Anywhere in Malaysia: Enjoy the flexibility of working remotely with a global company.
  • Serve Premium Clients: Deliver exclusive experiences for high-net-worth individuals.
  • Night Shift Advantage: Embrace quieter overnight hours (10:00 PM – 7:00 AM MYT) with shift allowances.
  • Career Advancement: We promote from within and support your long-term career development.
  • Inclusive Culture: Join a diverse, supportive, and people-first workplace.

Your Role

As a Lifestyle Concierge, you will:

  • Provide personalised lifestyle and travel services via phone and email in Mandarin, Cantonese, and English.
  • Arrange luxury dining, travel, event tickets, gift sourcing, and wellness experiences.
  • Go above and beyond to exceed member expectations with thoughtful, tailor-made solutions.
  • Leverage global partnerships and internal resources to deliver unique, memorable experiences.
  • Work efficiently and professionally under pressure while handling multiple requests.

About You
  • Fluent in Mandarin, Cantonese, and English (spoken and written).

    HSK Level 5–6 preferred.
  • Previous experience in hospitality, VIP concierge, luxury travel, or high-end customer service.
  • Exceptional communication and problem-solving skills.
  • Comfortable working night shifts (10:00 PM – 7:00 AM MYT), including weekends and holidays.
  • Based in Malaysia, with a private, quiet workspace and reliable internet.

What We Offer
  • Competitive salary + performance bonus + night shift allowance
  • Monthly internet allowance
  • Paid sabbatical every 5 years
  • Ten Loyalty Rewards Program & travel perks
  • Real career growth and international exposure
  • Work-from-home flexibility
  • Be part of a Certified B Corp — we value people, planet, and purpose

About Ten Lifestyle Group

We are a leading global concierge company, trusted by top private banks and premium brands to deliver exceptional lifestyle services. With over 20 offices worldwide and 800+ lifestyle experts, we combine human service excellence with cutting-edge technology to deliver unforgettable experiences. As a Certified B Corporation, we are proud to put people and purpose first.


Apply Now

If you're passionate about luxury service, ready to deliver excellence, and want to build a rewarding career with a global remote-first company — Apply today and join Ten Lifestyle Group.



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