Agency Innovation

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia AIA Malaysia Full time 60,000 - 120,000 per year

What You Will Expect:

The Agency Innovation & Technology business systems analyst supports agency distribution systems, focusing on business analysis, user testing, and project delivery. The role involves managing life insurance technology platforms, coordinating with stakeholders, and ensuring smooth implementation of new products and enhancements. Strong analytical skills, hands-on system experience, and team leadership are key to success.

What You Will Do:

  • Serve as a Business Analyst for Agency Distribution Technology systems, including Policy Administration, Compensation Management, and Performance Reporting platforms.
  • Operate within an Agile framework, leading user story documentation, UAT planning, and the implementation of complex business requirements to ensure timely and high-quality project delivery.
  • Collaborate with multiple stakeholders to gather, analyze, and document business requirements effectively.
  • Provide day-to-day support for core systems such as
    Life/Asia (AS/400), Polisy/Asia
    , and compensation systems, ensuring operational continuity and issue resolution.
  • Lead testing efforts for new product launches, campaign initiatives, and system enhancements, including post-deployment verification in compliance with AIA governance standards.
  • Manage multiple priorities and deadlines in a dynamic environment, demonstrating flexibility during critical project phases.
  • Exhibit strong interpersonal skills, a results-driven mindset, and a commitment to high performance.
  • Supervise and mentor team members, fostering capability development and continuous improvement.

What You Will Need:

Education:

  • Bachelor's degree in Information Technology, Computer Science, Business IT, or equivalent.

Experience:

  • At least
    5-7 years of work experience
    in the related field, preferably within the Insurance and Financial Institution sectors.
  • Life Insurance Expertise:
    Proven experience in the life insurance industry with a strong understanding of insurance distribution and compensation processes.
  • Hands-On Leadership:
    Demonstrates a proactive, hands-on approach with the ability to lead and collaborate within small teams. Strong problem-solving and troubleshooting capabilities using available resources.
  • System Implementation & Support:
    Practical experience in implementing, supporting, and managing critical
    Life Insurance applications such as Policy Administration Systems (e.g., AS/400)
    , compensation, and reporting systems.
  • Production Support:
    Solid background in managing production support and business-as-usual (BAU) operations efficiently.
  • People Management:
    Capable of leading and mentoring team members to enhance overall team performance and capabilities.

Technical & Functional Skills:

  • Strong collaboration with IT teams and a solid understanding of the Software Development Life Cycle (SDLC).
  • Proficiency in Microsoft Excel (required), basic SQL, and presentation tools.
  • Familiarity with life insurance product configuration and compensation scheme setup.

Certifications (Good to have):

  • LOMA certification.
  • Relevant system or application-related certifications.

  • Agency Business Development

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AIA Australia Full time 900,000 - 1,200,000 per year

    At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And as part of our marketing,...

  • Packaging Innovation

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Argyll Scott Full time 90,000 - 120,000 per year

    Packaging Innovation & Process Engineer Senior ManagerLocation:Kuala Lumpur (Hybrid)A global FMCG company and seeking a Senior Manager to own the region's hybrid packaging and process agenda. This is a critical hybrid role requiring a blend of deep Packaging Development and Process Engineering expertise to ensure compelling product experience,...

  • Senior Manager, Product Innovation

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Argyll Scott Full time 150,000 - 180,000 per year

    Senior Manager, Product Innovation (Confectionery)Location:Kuala Lumpur (Hybrid)A global confectionery powerhouse and seeking a highly strategic and experienced Senior Manager to drive its innovation roadmap. This is a crucial middle-to-senior leadership role, requiring a driven individual with deep technical expertise, exceptional business acumen, and a...

  • Head of Events

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Chronos Agency Full time 180,000 - 240,000 per year

    We are Hiring aHead of Events & Community (APAC)forOur Partner Company– Ecom NorthAre you ready to help build something truly epic?We are hiring on behalf of our partner,Ecom North -APAC's #1 community and events platform for eCommerce and retail leaders. They are on a mission to empower brands, founders and operators through unforgettable events, powerful...

  • Head of Events

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Chronos Agency Full time 40,000 - 50,000 per year

    We are Hiring a Head of Events & Community (APAC),for Our Partner Company – Ecom NorthAre you ready to help build something truly epic?We are hiring on behalf of our partner,Ecom North -APAC's #1 community and events platform for eCommerce and retail leaders. They are on a mission to empower brands, founders and operators through unforgettable events,...

  • Agency Business Partner, Analyst

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AIA Australia Full time 800,000 - 1,200,000 per year

    At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier,...

  • SEO Manager Agency

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time $80,000 - $120,000 per year

    About The CompanyJoin a leading Digital Marketing Agency specializing in comprehensive digital and communication services.About The RoleSeeking a SEO Manager to spearhead the Search Engine Optimization department. This critical role involves developing and executing sophisticated SEO strategies, leading and mentoring a team of specialists and writers, and...

  • Integrated Project Manager

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OLIVER Agency Full time 90,000 - 120,000 per year

    Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with...

  • Art Director, Kuala Lumpur

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia The Hoffman Agency Full time $120,000 - $180,000 per year

    Where strategy meets craft. Where storytelling becomes visual impact.You see the bigger picture — not just the brief in front of you, but the emotion behind it, the business tension beneath it, and the opportunity waiting to be shaped. You're the kind of creative leader who understands that great visual stories don't start in design software; they start...

  • Art Director, Kuala Lumpur

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia The Hoffman Agency Full time $60,000 - $180,000 per year

    Where strategy meets craft. Where storytelling becomes visual impact. You see the bigger picture — not just the brief in front of you, but the emotion behind it, the business tension beneath it, and the opportunity waiting to be shaped. You're the kind of creative leader who understands that great visual stories don't start in design software; they start...