Current jobs related to D365 Support Analyst - Greater Kuala Lumpur - Turner & Townsend
-
D365 Support Analyst
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Turner & Townsend Full timeCompany Description Who is Turner & Townsend?All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, the fuel that powers their car or the data centre they depend on at work. For more than 75 years we've been helping to deliver...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Miki Travel Asia Full time 60,000 - 120,000 per yearJob Title:D365 Finance & Operations Application Support AnalystOverviewWe are seeking adedicated and detail-oriented D365 Finance & Operations Application Support Analystto provide expert-level support across our financial systems.This role plays a key part in ensuringsystem stability, user satisfaction, and continuous improvementwithin our Microsoft...
-
D365 Support Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia 9 Dots Consulting Group Full timeJob DescriptionWe are seeking a proactive and experienced Customer Success Manager (CSM) to lead our support operations for Microsoft Dynamics 365 Finance & Operations (D365 FO). This role is critical in ensuring high-quality service delivery, managing support consultants, and maintaining strong client relationships.The CSM will oversee ticket resolution,...
-
MS CRM Business Analyst/System Analyst
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Unison Group Full time 55,000 - 85,000 per yearRequirementsJob Title : MS CRM Business AnalystSystem Analyst with knowledge in CRM Platform (MS Dynamics) - D365. Experience in implementing D365 with Banking clients (Service & Sales modules). Strong Functional experience with Sales & Service Modules of D365. Experience in Guiding users on the best possible solutions, advise them on Menus and screens -...
-
D365 F&o Technical Developer
20 hours ago
Kuala Lumpur, Malaysia Avanade Full timeCome join us Skills and experiences - 4+ Years of experience with Dynamics 365 Finance & Operations as a developer - Experience D365 F&O development with focus on integration, F&O Customization. - Extensive experience in developing data entities for both inbound and outbound - Experience working on OData, Custom services and Azure Data Lake in D365 F&O - A...
-
Production Support Analyst – Payments
1 week ago
Greater Kuala Lumpur, Malaysia Certus Recruitment Group Full timeProduction Support Analyst – Payments & SWIFTKuala LumpurCompetitive Base + Bonus (DOE)Certus Recruitment Group is partnered with a global financial institution seeking a skilledProduction Support Analystto join their Payments technology team in Kuala Lumpur.This role is ideal for someone who enjoys troubleshooting complex systems, improving stability, and...
-
S&A Operation and Maintenance engineer
6 days ago
Greater Kuala Lumpur, Malaysia HankTimes Full timeRelease and Operation Support for SAP, Windchil, D365, I2, etc. 1、2+ years of experience in SAP or D365 project implementation and system operation/maintenance;2、Proficient in SAP system operation, configuration, and project workflow; solid knowledge of authorization design and administration;3、Strong communication skills and a collaborative team...
-
Manager, D365 CRM Solution Development
1 week ago
Kuala Lumpur, Malaysia Avanade Full timeCome join us Skills and experiences - Hands-on experience with D365 Customer Experience / Dynamics CRM / PowerApps technical solutions - Expertise in Dynamics 365 customization, including deep knowledge and hands-on experience with plugin development (C#), custom workflows, and other extension capabilities - Power Apps Component Framework (PCF)...
-
Business Analyst
6 days ago
Greater Kuala Lumpur, Malaysia POWER IT SERVICES Full timeBusiness Analyst - AgileJob DescriptionRole: Business Analyst profile - Adjusment NeoxamSkill: Agile, WaterfallWork experience:Senior/Expert: > 6years of experience working as a business analyst (Methodologies: Waterfall &Agile are accepted). Former experience of dev would be a plus.Work experience in Finance, banking or insurance industry in accounting, or...
-
Kuala Lumpur, Malaysia Black Pen Recruitment Full timeOur client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer...
D365 Support Analyst
2 weeks ago
Who is Turner & Townsend?
All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, the fuel that powers their car or the data centre they depend on at work. For more than 75 years we've been helping to deliver transformational programmes across the real estate, infrastructure and natural resources sectors, making a difference to people's lives and ensuring a return on investment for our clients and their investors.
Our purpose:
Transforming performance for a green, inclusive, and productive world.
The world is changing and we have a responsibility to support that change, helping drive it and be part of it. Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments and society. Delivering better outcomes that have a positive impact on the world around us. We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure and natural resources sectors. It's how we've made the difference for more than 75 years.
Our values:
Love a challenge:
We love a challenge and we work hard to make change happen and see things through. We don't stand still, challenging ourselves and others to do better every day. And we are trusted to do the right thing, raising standards all the time.
Stronger together:
We're stronger together by connecting people in diverse teams, so that we can all collaborate to deliver our best work. We focus on what matters and use our influence to build a better world for everyone.
Bring out the best in everyone:
We bring out the best in everyone. We help each other to make the most of our potential, always learning from our experience. We treat each other with care and respect and make time to give everyone a voice
Job Description
Overview of the role
Our Dynamics 365 (D365) Support Team manage our D365 Finance & Operations system and our global user base. We are currently live with over 9000 users in UK, Australia, North America, Middle East, Europe, Asia and LATAM and will be rolling the product out globally.
The D365 Support Analysts are a key part of the support team. They support teams across Turner & Townsend, assisting users across various modules in D365 including project management & accounting, expense management, timesheets, and finance focused modules.
Responsibilities
- Provide support to end users and respond to queries raised in our D365 helpdesk. The D365 Support Analyst will be responsible for handling a range of queries related to areas such as project management and setup, purchase to pay, client invoicing, intercompany and purchase orders
- Research and recommend solutions to problems raised by users
- Provide one on one or small group coaching to select user groups
- Report and investigate bugs and incidents
- Maintain and update training materials on the D365 Hub
- Support hyper care for new regions moving onto D365
- Perform allocated system admin tasks
- Support minor configuration changes to the live D365 environment
- Test approved configuration changes within test environments for production readiness
Qualifications
- Understanding of business systems and processes
- Clear communicator, able to coach operational users through how to complete processes on D365
- Strongly customer-focused, used to providing support to demanding users and teams, including senior stakeholders
- Must be comfortable with working in a fast-moving, dynamic environment, and demonstrate flexibility and a "can-do" attitude
- Quick learner - analytically minded, able to break down and understand information
- Experience of project management and/or procurement processes an advantage
- Experience with an ERP system, specifically D365 an advantage but not essential
Additional Information
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
