Senior IT Business Analyst

22 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Principal Asset Management Full time

At Principal, we invest in what matters. And building talented teams is where it all begins. We're drawn to people who bring unique perspectives, passion, and expertise to help us advance the financial security and well-being of our customers, transform our growing business, and drive positive change in the communities where we live and work.

When we invest in you, and you invest in us, great things happen.

About the role

The Senior Business Analyst will be expected to work together with the team to provide technical support to users, assisting in system integrations as well as assisting the business in analyzing and providing IT solutions.

Key Job Responsibilities

  • Application Support (40%): Understands work assignment including prioritizing based on the agreed delivery dates. Main scope of work includes adhering to service level agreement (includes troubleshooting), participates in projects based on defined roles, carries out testing & deployments.
  • Software Development (5%): Develops and maintains ETL tools and reports.
  • People / Project Management (10%): Provides guidance to the team members and builds good rapport with colleagues. As a technical lead to provide technical consultations.
  • Business Analysis (35%): Manages requirements at the project level to fulfill business needs. The tasks include defining the business requirements, outlining the problems, seeking opportunities and solutions and reports back to the stakeholders.
  • Policies & Procedures (5%): A strong understanding in IT P&P as adhering & enforcing are required. Improves the current processes/procedures. Documentation is required.
  • Knowledge & Training (5%): Attends relevant technical and soft skill trainings including knowledge sharing.
  • General: Practices agile approach where applicable. Assumes any other duties as and when required by Management.

Key Job Requirements

  • Bachelor's Degree in Computer Science, IT or other related fields of study
  • Professional certifications such as ITIL and Certified Business Analyst Professional (CBAP) would be an added advantage
  • Minimum 7 years of working experience in providing application/system support and business analysis.
  • Documentation skills: creates business requirements document
  • Analytical skills: performs analysis in a structured manner
  • Problem solving skills: ability to identify, troubleshoot & address issues
  • Communication skills: communicates effectively at all levels
  • Technology skills: working knowledge of SQL databases, IT hardware & software
  • Knowledge on Salesforce and Anti-Money Laundering (AML) systems will be an added advantage

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we're envisioning a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.

  • Senior Business Analyst

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Scicom MSC Berhad Full time 80,000 - 120,000 per year

    Senior Business Analyst​Are you an expertBusiness Analystready to own complex projects and drive significant strategy through data? We are seeking a highly motivated and technically proficientBusiness Analystto join our team as asenior individual contributor.​In this role, you will be the go-to expert for transforming high-volume, complex data into...

  • Business Analyst/Senior Business Analyst

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Capco Full time 60,000 - 120,000 per year

    Company OverviewCapco is an entrepreneurial consulting business with expertise in transformation, technology, and strategy. We specialize in banking and payment; capital markets; wealth & investment management; finance, risk & compliance; and technology, serving our clients from offices in leading financial centers across US, Europe and APAC. We are...

  • IT Business Analyst

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time 80,000 - 120,000 per year

    About The CompanyA software company is on the lookout for a Business Analyst to join their team. Located strategically within Kuala Lumpur, this organisation provides innovative solutions to upscale companies for their digital platforms.About The JobAs the new Senior Business Analyst, you will be responsible for bridging the gap between external clients and...

  • Business Analyst

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ISCISTECH Business Solution Sdn Bhd Full time 14,400 - 120,000 per year

    Key Responsibilities:Gather, analyze, and document business requirements from stakeholders.Translate business needs into functional specifications.Collaborate with developers, testers, and project managers to ensure successful solution delivery.Conduct gap analysis and propose solutions to improve business processes.Facilitate workshops, meetings, and...

  • Senior Executive, Business Analyst

    20 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia UEM Sunrise Berhad Full time

    Job PurposeTheBusiness Analystsupports the Senior Manager, Business Planning & Insights (BPI) by providing research, data analysis, and reporting to drive strategic and operational decision-making. This role ensures divisional strategies are grounded in market insights, aligned with corporate objectives, and executed effectively across functions. The...

  • Senior Business Analyst

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hiree Full time 120,000 - 168,000 per year

    Job Title: Senior Business Analyst Job Category: IT DeliveryDepartment/Group: IT PositionType: PermanentLocation: KL, Malaysia Reporting To: Delivery LeadJob DescriptionPOSITION PURPOSEThe Senior Business Analyst acts as a key liaison between business stakeholders and Agile delivery teams, ensuring that business needs are clearly understood, prioritised, and...

  • Senior Business Analyst

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hyppies Full time 120,000 - 180,000 per year

    About the RoleWe're looking for aSenior Business Analystwho loves solving problems, improving processes, and making complex things make sense. Bonus points if you've worked inthe financial industry and know your way around banking, payments, lending, wealth, or insurance.What You'll DoTurn business chaos into clear, actionable requirementsLead workshops,...

  • Senior Business Analyst

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Glints Full time 90,000 - 120,000 per year

    Our prestigious client is looking for a Senior Business Analyst. This role will play a pivotal part in understanding project goals, engaging stakeholders, and documenting business requirements to successfully implement solutions. This is an onsite position based in Kuala Lumpur, Malaysia.Key Responsibilities:Develop a comprehensive understanding of the...

  • Senior Business Analyst

    22 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Career Search Full time

    Location: Bangsar South, Kuala LumpurWorking hour: 9AM - 6PM | Mon - Fri (Hybrid)Terms: 2 Years Contract (Renewable)Job description:Business Process Analysis & OptimizationConduct end-to-end business process mapping using industry-standard methodologiesAnalyze current workflows to identify bottlenecks, redundancies, and improvement opportunities.Design...

  • Business Analyst

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Upscale Full time $30,000 - $50,000 per year

    ResponsibilitiesGather requirements from users and translate them into clear functional descriptions.Assist in documenting user stories, acceptance criteria, and system workflows.Map AS-IS and TO-BE processes, especially in systems involving operational data, sensors, forms, monitoring, or multi-agency workflows.Validate information with SMEs and ensure...