Quality Manager
7 days ago
Company Background:
Our client is a global leader in the design and manufacturing of automotive seat motors, dedicated to enhancing vehicle comfort. To strengthen its global presence, the company is establishing a new plant in Senai, Malaysia. With continuous investment in R&D, our client delivers high-quality, efficient, and innovative products while striving for industry leadership and excellence in service.
Job Descriptions:
1. Quality Leadership & Strategy
- Lead the Quality Department (PQE, CQE, SQE, Incoming Inspection, and System Quality).
- Formulate and implement quality strategies aligned with plant and corporate direction.
- Ensure compliance with automotive quality standards including IATF 16949 and customer-specific requirements.
2. Quality Management System (QMS)
- Oversee development, implementation, and maintenance of quality procedures, work instructions, and documentation.
- Ensure effective execution of 5S, ISO, IATF 16949, and internal quality standards.
- Lead management reviews and ensure QMS performance targets are met.
3. Customer Quality & Issue Resolution
- Serve as the main quality contact for OEM customers.
- Manage customer complaints, provide timely 8D/5Why reports, and drive root-cause analysis and corrective actions.
- Ensure strong customer satisfaction by maintaining excellent communication and follow-up.
4. APQP/PPAP & Product Quality Assurance
- Lead product qualification activities: APQP, PPAP submission, validation, and quality approvals.
- Review quality documentation from production and suppliers to ensure readiness for customer audits.
- Ensure inspection standards, quality plans, and control plans are properly implemented.
5. Supplier Quality Management
- Oversee SQE activities evaluation, qualification, and performance monitoring of suppliers.
- Drive supplier improvement programs and ensure non-conformities are closed with effective CAPA.
6. Internal & External Audit Management
- Lead internal audit programs and coordinate external audits (IATF, customer, OEM audits).
- Ensure timely closure of audit findings and preventive measures.
7. Continuous Improvement & Data Analytics
- Monitor key quality KPIs: PPM, FPY, NPIs, warranty return trends, and customer scorecards.
- Lead improvement projects using quality tools (FMEA,PPAP,APQP SPC, MSA, DOE, Lean Six Sigma).
- Analyze 4M/Process changes and ensure product and process stability.
Job Requirements
- Bachelors Degree in Mechanical, Electrical, Mechatronics, Automation, Quality Management, or related engineering field.
- Minimum 5 - 7 years of experience in automotive quality, including at least 2 years in a supervisory or managerial role.
- Strong knowledge of IATF 16949, VDA 6.3, APQP, PPAP, FMEA, MSA, SPC, 8D methodology.
- Hands-on experience with quality measuring tools (CMM, calipers, micrometers, gauges).
- Strong leadership, decision-making, and communication skills.
- Proficient in English, Malay, and Mandarin (to coordinate with Mandarin-speaking teams and clients).
Benefits
- 13th -month + Yearly performance bonus + Yearly salary increments
- Meal allowance / Free lunch + Transport allowance
- Medical claim (RM1,400/year)
- Career growth opportunities within a global automotive manufacturing environment.
- Exposure to international clients and projects, including oversea training opportunities.
Salary up to RM13.5k
Job Type: Full-time
Pay: Up to RM13,500.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- automotive quality: 5 years (Preferred)
Language:
- Mandarin (Preferred)
Work Location: In person
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