Scheduling Analyst

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Persol APAC Business Support Services Full time 24,000 - 36,000 per year

Fresh graduates aspiring to grow a career within the Shared Service industry. Here in PERSOL, we strive to maximize the fullest potential of all our talent, after all our employee are our greatest assets.

Responsibilities:

  • Actively delivering roster planning activities with sense of urgency and accountability in meeting the deadlines and customer expectation with no limit to the following areas preferred:
  • Forecast and plan workforce requirements based on business volume, trends, and staffing needs.
  • Develop and maintain staff schedules to ensure optimal coverage and resource utilization.
  • Roster Adjustments – Creating / Removing
  • Ensure the Rosters created are based on the client needs and expectation, ensuring that the data is accurate and complete
  • Managing any issues that may arise towards resolution in a collaborative and timely manner
  • Effectively and efficiently managing your workload assigned, primarily through emails, whilst multitasking in terms of resolving competing priorities, handling calls and meeting requested deadlines.
  • Provide weekly/monthly report as per scheduled from systems and ad-hoc report as per request from stakeholders.
  • Completing operations whilst providing backup support to team members on other activities during holidays
  • Ability to work in a high volume, fast moving operational business.
  • Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail.
  • Professional and customer-focused in your approach including absolute discretion and sensitivity in handling confidential matters and information.

Requirements:

Below are some of the qualities that would put you in a strong standing for the program:

  • Preferable graduate Diploma or Degree
  • Fresh graduates are encouraged to apply
  • Good command of English (spoken and written)
  • Proficiency in MS Office, especially PowerPoint
  • Excellent interpersonal collaboration and communication skills
  • Proactive and enjoy interacting with people
  • Ability to work effectively in a fast-paced environment
  • Willing to work at morning shift to support Australia Team (7 am) and follow Australia public Holiday

Job Type: Full-time

Pay: Up to RM3,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person

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