Outlet Manager
3 days ago
Requirements:
- Diploma / Degree in related field - F&B, Retail Management, Business Management, Hospitality and etc. is highly encouraged
- At least 2 – 3 years of working experience in F&B kitchen or operations management
- Good command of Bahasa Malaysia and English
- Strong leadership, communication, and organizational skills
- Able to work under pressure in a fast-paced environment
- Flexibility to work shifts, weekends, and public holidays as required
Responsibilities:
- Maintain adequate stock levels for all materials and ensure they are stored under proper conditions.
- Monitor and control costs, recommending initiatives to improve profitability.
- Oversee and forecast the procurement process to ensure alignment with company standards, covering communication protocols, delivery timelines, invoice tracking, and credit terms.
- Ensure all food served meets the company's quality standards.
- Implement policies and protocols to support smooth and sustainable restaurant operations.
- Generate innovative ideas to improve operations and enhance the customer experience.
- Manage daily operations in alignment with the management team's direction.
- Recruit, organize, and conduct staff training programs.
- Prepare and manage staff weekly schedules.
- Promote staff welfare and well-being.
- Monitor daily attendance, enforce discipline, and report absenteeism to management promptly.
- Maintain awareness of staff morale and actively motivate the team.
- Conduct informal check-ins with staff and formal performance reviews every six months.
- Collaborate with Heads of Departments to achieve shared goals and KPIs, including sales targets and marketing strategies.
- Ensure compliance with HACCP and company SOPs.
- To perform other ad-hoc tasks as assigned by Management.
Benefits
- Fuel
- Toll
- Phone Bill
Job Types: Full-time, Contract
Pay: RM5, RM6,000.00 per month
Work Location: In person
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