Credit Control Executive

1 day ago

Bandar Utama Selangor, Malaysia BANDAR UTAMA CITY CENTRE SDN BHD Full time 36,000 - 48,000 per year

  1. Monitor and ensure timely monthly rental collections

  2. Maintaining accurate customer account records and ensuring timely collection of payments.

  3. contact customers for payments on overdue invoices.

  4. Track deposits and other receivables from tenants

  5. Closely monitor payments listed in the aging report and ensure collection within the stipulated time frame.

  6. Review and manage customer Refund Requests as per agreed procedures.

  7. Issue monthly invoices and reminders

  8. Perform credit administration and credit control functions, including the generation of reminders, as well as the monitoring and follow-up of outstanding balances.

  9. Liaising with tenants and inter business units in resolving issues

  10. Address reconciliation matters or discrepancies raised in a timely manner.

  11. Liaising with internal departments and external parties to resolve credit-related issues.

  12. Assist in legal matters pertaining to defaulting tenants

  13. Communicate effectively with various departments to resolve customer-related issues efficiently and courteously.

  14. Respond to customer queries (if any) and directing the customer to the right personnel.

  15. Implementing and monitoring credit control policies and procedures

  16. Assist in ad hoc matters

  17. Maintain accurate and up-to-date records and files for all purchasers.

  18. Prepare all relevant documentation in accordance with Credit Control requirements.
  19. Perform screening for all customers.

Requirements

  • Posses a Degree in Business Administration/ Property / Real Estate or relevant certificate
  • Minimum 1-2 years of experience in credit administration or a related field
  • Excellent attention to detail and strong organizational skills
  • Good analytical and problem-solving abilities
  • Effective communication and interpersonal skills

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