Commercial Assurance Specialist

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

What are you accountable for?

• Conduct independent assurance (audit) and advisory (consulting) of commercial activities, including development of key controls checklist (KCC) automation assignments

• Evaluate the effectiveness of internal controls, identify key control deficiencies, and be vigilant of existing and new risks related to key processes, strategic activities, and financial items in the company

• Adhere to the established audit methodology, by optimizing time & resource and with proper planning, scoping, data gathering, interviewing, analysis, and delivering assignments within the stipulated timeline

• Review and assess compliance with laws & industry regulations, internal policies, and SOPs, and promote ethics and help identify improper conduct

• Analyze commercial data and processes to identify opportunities for cost savings, revenue enhancement, process optimization and digital automation, including uncover irregularities and anomalies related to fraudulent activities within commercial operations

• Prepare comprehensive audit reports, clearly communicating findings, risks, and actionable recommendations to management

• Recommend improvements to mitigate risks and enhance operational efficiency, monitor and track implementation of the agreed corrective actions (Audit Recommendations) with stakeholders

• Collaborate with 2nd line of defense and other cross-functional teams to help business units in avoiding and mitigating potential risks

• Stay current with industry trends, regulatory changes, and best practices in commercial operations within telecommunications.

• Assist the Head of Internal Audit / Audit Managers to develop Annual Audit Plan IA budget where necessary.

What do you need to have for this role?

• Bachelor's Degree in Business, Marketing, or similar discipline

• Professional certification (e.g. CIA, CISA, CPA and working knowledge on Agile or Scrum) preferred

• Prior exposure in forensic auditing, knowledge of anti-fraud technologies, and certification in fraud examination (such as CFE) are considered advantageous

• Minimum of 5 years' relevant work experience as an internal auditor, preferably within the telecommunications or a related industry

• Direct exposure and demonstrated experience in auditing commercial functions, OR

• Comprehensive knowledge of key commercial areas, including but not limited to sales processes, pricing strategies, customer contracts, revenue assurance, commercial risk management, quality or service assurance, for the Consumer or Enterprise market in a telco industry will be an added advantage.

• Possess strong business acumen and overall understanding of business processes, operations and compliance, with the ability to manage stakeholders from all levels

• Excellent critical thinking with a structured thought process and creative problem-solving skills, detail-oriented, multi-tasker, and able to work independently or collaboratively in a fast-paced, dynamic environment

• Proficiency with audit tools and commercial data analytics, with the ability to perform simple to medium complexity analysis using one or more analytics tools / languages (e.g. ACL, Arbutus, SQL, Phyton, etc) and an AI enthusiast in general

• Experience in management reporting, strong communication and stakeholder management skills, with the ability to present complex findings clearly and concisely

• Demonstrate high levels of personal integrity and independence and ability to deliver work on time or under pressure

What's next?

• Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.