Associate OTC

1 day ago

Bangsar South Kuala Lumpur, Malaysia SMITH & NEPHEW SERVICES SDN. BHD. Full time 60,000 - 120,000 per year

Job Advert

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

As a key player in the Finance Operations role at Smith+Nephew Finance, you will be responsible for delivering effective and efficient Order-to-Cash processes, as well as adhering to the control metrics outlined in the S+N Finance Order-to-Cash taxonomy.

What will you be doing?

  • The role focuses on managing customer payments by ensuring accurate and timely allocation, reconciliation, and application of transactions to accounts. Key responsibilities include processing write-off and offset requests, handling application reversals, downloading and reviewing bank statements against payment remittances, and managing payments through credit cards. The role also requires effective use of centralized communication channels, such as the Outlook mailbox, to obtain remittance details, and close collaboration with collectors to resolve missing information.
  • In addition, the position emphasizes compliance with established cash application policies and SOPs while supporting operational improvements. Proficiency in tools such as SAP and Getpaid is essential, alongside contributing to accurate customer statements and escalating issues to managers when necessary. Building strong partnerships with internal stakeholders—including Treasury, collections, and credit management—is key to ensuring efficient end-to-end Order-to-Cash processes and maintaining high standards of financial accuracy.

What will you need to be successful?

  • This role is based at KL GBS and is best suited for candidates with a degree in Finance, Accounting, or equivalent qualifications such as B.Com, M.Com, or MBA. While 1–2 years of experience in an international environment, particularly in Collections, Cash Application, or the Order-to-Cash (OTC) function, is preferred, fresh graduates are also encouraged to apply. Candidates with intermediate-level Excel skills, as well as experience with SAP or GetPaid, will have an added advantage. A proven record of contributing to operational improvements will also be considered an asset.
  • The ideal candidate will be proficient in English, Mandarin and Cantonese, with strong communication skills to collaborate effectively across Finance Operations and wider business teams. A customer-first mindset is key, along with the ability to analyze financial data, identify problems, and implement innovative, customer-focused solutions. Strong business acumen and understanding of the healthcare or medical devices industry will be valuable in applying technical knowledge, assessing risks, and aligning solutions with organizational goals. Travel requirements for this role are minimal, at less than 10%.

You.Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.    

Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website  

Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day  

Your Wellbeing: Medical, Dental, Vision, Health Savings Account , Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program  

Flexibility: Hybrid Work Model (For most professional roles)  

Training: Hands-On, Team-Customized, Mentorship

  • Associate OTC

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Smith+Nephew Full time 60,000 - 120,000 per year

    Associate OTC - Bangsar South Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.As a key player in the Finance Operations role at Smith+Nephew Finance, you will be responsible for delivering effective and efficient Order-to-Cash processes, as well as adhering to the control metrics outlined in the S+N...

  • Order to Cash

    1 day ago

    Kuala Lumpur, Malaysia EVO Business Counsulting Full time

    Position: Order to Cash (OTC) Associate (AR) Contract**:12 months** Location**:Sunway Pinnacle** Job Summary: We are looking for a detail-oriented and proactive Order-to-Cash (OTC) Operations Associate to join our team. In this role, you will be responsible for managing key aspects of the accounts receivable process, ensuring smooth financial...

  • OTC Lead, Seak

    1 day ago

    Kuala Lumpur, Malaysia Universal Music Group Full time

    We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans...

  • R532444 OTC Specialist Order Fulfillment

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Half the sky Full time 60,000 - 120,000 per year

    Job DescriptionThe PositionThe GDO Order to Cash (OtC) Order Fulfillment Specialist will work with a team of professional OtC colleagues in the GDO Kuala Lumpur Office delivering and managing end to end OtC processes. Additionally, the OtC Order Fulfillment Specialist will work daily with our global BPO partner who executes OtC Transactional services for...

  • Order to Cash Associate

    1 week ago

    Kuala Lumpur, Malaysia IT Business Solutions Sdn Bhd Full time

    Must have: Bachelor’s degree in finance, Accounting, Business, or a related field. Strong problem-solving skills with the ability to analyze data and resolve discrepancies. Excellent communication and relationship-building skills to engage with clients and internal teams effectively. Ability to perform under pressure and meet deadlines in a fast-paced...

  • Japanese-speaking Collections Associate

    1 week ago

    Kuala Lumpur, Malaysia Convatec Full time

    Our search for better is changing the lives of our customers. It’s changing the careers of our people too - creating new challenges and opportunities all the time. We’re a business that never stands still. Join us on our journey to #ForeverCaring as a Collections Associate, and you’ll do the same. **About Role** As a **Collections Associate** in our...

  • Country/regional Finance Business Partner

    1 week ago

    Bangsar South, Malaysia Opella Full time

    Position: Country/Regional Finance Business Partner- Reporting Manager: AMEA BA&C CoE Head Opella, the Consumer Healthcare business unit of Sanofi, is the purest and third-largest player globally in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market. We have an unshakable belief in the power of self-care and the role it can play in...

  • Assistant Manager

    1 week ago

    Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Why join us?** The role holder will be part of the Equities business franchise under Market Securities Services Operations (MSSO) umbrella. The business covers products in the Equity Derivative space. The scope of the EQD Middle Office team in KL comprises middle office operations and includes the following activities: Validate trades of...

  • Assistant Manager

    1 week ago

    Kuala Lumpur, Malaysia HSBC Full time

    Job description**Why join us?** The role holder will be part of the Equities business franchise under Market Securities Services Operations (MSSO) umbrella. The business covers products in the Equity Derivative space. The scope of the EQD Middle Office team in KL comprises middle office operations and includes the following activities: Validate trades of...

  • Associate/Senior Associate

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full time 90,000 - 120,000 per year

    About MUFG Investor Services:MUFG Investor Services is a trusted partner to many of the world's largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay,...