Business Analyst
2 days ago
Job Summary
As a Business Analyst, candidate will work to gather and document business requirements, analyse system functionality, and support the implementation of technology solutions. Candidate will play a pivotal role in helping to troubleshoot issues and provide system support to IT department/end-users.
Key Responsibilities
- Assist in gathering and documenting business requirements
- Analyse existing systems to identify areas for improvement
- Support the design and implementation of new systems
- Troubleshoot and resolve system issues
- Preparing monthly documents
- Participate in testing and quality assurance processes
- Provide ongoing system support and maintenance
- Collaborate with IT and business teams to ensure system effectiveness
Requirement
- Bachelor's degree in computer science, information technology, or related field
- Strong analytical and problem-solving skills
- Basic understanding of system development life cycle (SDLC)
- Good communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Attention to detail and ability to learn quickly
- Able to work with minimum supervision
- Proficient in Microsoft Excel
- Experience in system analysis and design
- Ability to prepare technical documentation
- Strong troubleshooting skills
- Basic programming knowledge such as C++, C, Java Script (to read the source code during troubleshooting) is an added advantage
- Basic knowledge of SQL Server / DB2 (e.g., select, update, insert, delete records) is an added advantage
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