Super Manager

1 week ago


Tawau District Sabah, Malaysia Big Root Full time 40,000 - 80,000 per year
Key Responsibilities
  • Lead daily restaurant operations and ensure smooth coordination between kitchen and service teams.
  • Manage and analyze P&L performance — control cost, monitor sales trends, and improve profitability.
  • Implement operational SOPs to maintain high standards of food quality, hygiene, and service excellence.
  • Drive team motivation, training, and performance evaluations to build a strong and reliable crew.
  • Coordinate with central kitchen and suppliers for consistent product flow and stock management.
  • Monitor customer satisfaction, handle feedback professionally, and ensure brand reputation.
  • Support new marketing activities and seasonal menu launches to boost revenue.
  • Prepare weekly reports for management, covering sales, manpower, and outlet performance updates.


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