Client Success Director

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Aisling Group Full time 120,000 - 240,000 per year


Job Description:

·
Responsible and accountable for the
stability of client accounts by nurturing the relationship with client
stakeholders through effective communication and delivery of superior marketing
services and results.

·
Lead on the client governance
meetings with the right mix of operational updates, alignment check-ins and
exchange of ideas and advisory.

·
Supports and contributes to the
overall strategy of account growth and expansion.

·
Act as the people manager of a team
of talented and highly motivated resources, caring for their growth, wellbeing,
and job satisfaction.

·
Contribute as a member of the
leadership team on company-wide initiatives.

Job Requirements:

·
Bachelor's degree in Business,
Marketing, Engineering, Computer Science, Mathematics or related field.

·
Minimum 10 years of working
experience in Marketing.

·
3+ years of experience in program,
change management, or project management within a fast-paced metrics driven
environment.

·
Prior experience in B2B software
marketing is highly desirable.

·
Experience with project management,
process or operations improvement.

·
Self-starter, strong drive, bias for
action and result-oriented with the ability to influence others at both peer
and leader level.

·
History of cross-functional
partnership, teamwork and willingness to roll up one's sleeves to get the job
done.

·
Detail orientation with a
demonstrated ability to self-motivate and follow-through on projects.

·
Demonstrated ability to thrive in
ambiguous environments.

·
Strong communication skills:
Impeccable written and oral communication credentials, and ability to translate
data into information and storytelling that influences stakeholders and
business strategy.


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