Senior Coordinator, Telesales

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia foodpanda Full time 13,200 - 180,000 per year
Company Description

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

While leads are provided, you will be expected to:

● Have the ability to sell on the phone as second nature.

● Be relentless in researching, reaching out to, and speaking to the right decision-makers in a business.

● Be sales-minded and resourceful to hit set KPIs.

● Meet requirements in documentation accuracy, partner approval, and systems processing.

● Keep records of calls and sales and note useful information in an organized fashion.

● A knack for objection handling, persuasiveness, instilling urgency, and acting in a fast-paced fashion

Qualifications

● As this is a 100% telesales role, the incumbent must be comfortable making outbound calls via digital communication tools and be on the phone over extended periods of time.

● Able to communicate in English effectively, an added advantage for the ability to speak, read & write in Malay fluently.

● Previous telesales experience is not necessary but is an added advantage.

● Comfortable in working with online business tools such as Google applications. Experience with Salesforce is a plus, but not mandatory.

● A strong relationship builder, target-oriented, resilient, and a team player with a willingness to learn.

Additional Information

What We Offer

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities

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