Telemarketing Executive

1 hour ago

Kota Damansara Selangor, Malaysia Taishin Group Sdn Bhd Full time

About the role

As a Telemarketing Executive at Taishin Group Sdn Bhd, you will play a crucial role in connecting with customers and promoting our company's products and services. This is a full-time position based in our office in Kota Damansara, Selangor. You will be part of a dynamic team dedicated to delivering exceptional customer service and driving sales growth.

What you'll be doing

  1. Engage with potential and existing customers over the phone to understand their needs and interests
  2. Provide information about our products and services and recommend suitable solutions
  3. Handle customer inquiries, answer questions, and resolve any issues or concerns
  4. Maintain accurate records of all customer interactions and follow up on any outstanding items
  5. Contribute to the development and implementation of effective sales and marketing strategies
  6. Collaborate with the wider team to share best practices and identify opportunities for improvement

What we're looking for

  1. Strong communication and interpersonal skills, with the ability to build rapport with customers
  2. Excellent customer service orientation and a genuine passion for helping others
  3. Sales experience or a demonstrated ability to achieve sales targets
  4. Good problem-solving and decision-making skills, with the ability to work under pressure
  5. Fluency in Mandarin and English, with the ability to communicate effectively in both languages

What we offer

At Taishin Group Sdn Bhd, we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive salaries, performance-based bonuses, and opportunities for career growth and development.

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