Patient Assistance Program

6 hours ago

Subang Jaya, Selangor, Malaysia Roche Full time

Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.

Die Position

Job Purpose

We are seeking a motivated and detailed-oriented RPAP Intern to join our Roche Patient Assistance Program (RPAP) team. This internship offers an excellent opportunity to gain hands-on experience in the execution of RPAP and making a difference to patient's lives. This role will be supporting the patient's journey throughout the program while compliantly improving access of Roche products to patients in Malaysia.

Responsibilities and Accountabilities

Operational Excellence:

  • Assist in updating patient information and treatment cycles accurately into Roche electronic systems.
  • Review and tagging of supporting documents via various channels.
  • Generating acknowledgement letters for eligible patients
  • Review source documents for potential reports of adverse events and product complaints.
  • Support general administrative duties such as filing documents, distributing documents to hospitals, collection of signed forms from hospitals and other data management.

Others:

  • Any other duties that may be assigned from time to time as required by the business.

Competencies

Job Specific Competencies:

  • Meticulous, thorough and strong attention to detail.
  • Excellent organizational and time management skills.
  • High level of integrity as maintenance of confidentiality of all customers and patients personal data is utmost important.
  • Ability to work independently and as part of a team.

Expertise

Education/Qualification:

  • Minimum SPM, IGCSE or equivalent certification is required
  • Fluent in written and spoken English and Bahasa Malaysia
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other basic computer software/applications.

Wer wir sind

Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.

Gemeinsam können wir eine gesündere Zukunft gestalten.

Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.

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