sales executive

1 day ago

Kota Kinabalu, Sabah, Malaysia Borneo ventures Full time 30,000 - 60,000 per year
Key Responsibilities:

  1. Sales & Business Development

  2. Identify potential clients in industries requiring packaging solutions.

  3. Conduct sales visits to customer premises and production sites.
  4. Develop and expand new client networks through cold calling, email, trade exhibitions, and digital platforms.

  5. Customer Service & Account Management

  6. Prepare quotations and propose suitable packaging solutions based on customer needs.

  7. Handle inquiries, price negotiations, and ensure timely product delivery.
  8. Maintain long-term relationships with existing customers to secure repeat orders.

  9. Product Knowledge & Technical Solutions

  10. Understand different packaging materials, printing techniques, product specifications, and benefits.

  11. Advise clients on the most suitable products in terms of cost, functionality, and branding.
  12. Collaborate with the technical/production team to fulfill special customer requirements.

  13. Reporting & Performance Monitoring

  14. Prepare daily/weekly/monthly sales reports for management.

  15. Monitor market trends and competitors to identify effective sales strategies.
  16. Update customer information and sales activities.

  17. Internal Coordination

  18. Liaise with the production and logistics teams to ensure timely order fulfillment.

  19. Provide customer feedback to relevant departments for product and service improvements.

Qualifications & Requirements:
  • Diploma/Degree in Business, Marketing, or related field.
  • Experience in B2B sales or the packaging industry is preferred.
  • Strong communication and negotiation skills.
  • Basic technical knowledge of packaging products is an advantage.
  • Possess a valid driving license and own vehicle (due to site visits).
  • Proficient in Microsoft Office, sql, excel

Key Performance Indicators (KPIs):

  • Monthly and annual sales value
  • Number of new clients acquired
  • Retention rate of existing clients
  • Customer satisfaction rate
  • Accuracy in order processing and delivery

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