Senior Training Operations Executive

Senior Training & Operations Executive (2 Years Experience)

Training
• Operations
• HRD Corp Claims & Grants

We are hiring a capable and driven Training & Operations Executive with minimum 2 years' experience to support and manage training programs, daily operations, and HRD Corp claims and grant applications. This role requires someone who is hands-on, organised, tech-savvy, and able to manage multiple tasks with accuracy and efficiency.

Key Responsibilities1. Training Program Support & Management

• Assist in planning, coordinating, and executing training programs.
• Work with departments to identify training needs and prepare customised training schedules.
• Track participant attendance, feedback, and overall training effectiveness.
• Maintain training records, supporting documents, and evaluation reports.

2. Operations & Process Management

• Support operational workflows to improve efficiency and accuracy.
• Analyse basic operational data and highlight areas that require improvements.
• Ensure all processes comply with internal SOPs and HRD Corp requirements.
• Prepare training materials, slides, and documents as needed.

3. HRD Corp Claims & Grant Applications

• Prepare, organise, and submit HRD Corp claims in accordance with guidelines.
• Gather supporting documents from trainers, participants, and clients.
• Track deadlines, follow up on submissions, and ensure timely approval.
• Maintain proper filing, documentation, and audit-ready records.

4. Team & Stakeholder Coordination

• Work closely with trainers, operations team, and clients for smooth delivery of programmes.
• Provide administrative and operational support for training projects.
• Communicate professionally with internal and external stakeholders.

5. Compliance & Reporting

• Maintain accurate records according to HRD Corp and company compliance standards.
• Prepare basic reports on training performance, operational updates, and claim status.
• Support audits, checks, and reviews when required.

Qualifications & SkillsEducation & Experience

• Bachelor's degree in Business, HR, Administration, or related fields.
• Minimum 2 years' experience in training coordination, operations, HRD Corp processes, or administrative roles.

Technical Skills (Must-Have)

• Microsoft Office: Excel (basic formulas), Word, PowerPoint
• Design & Document Tools: Canva, Adobe PDF (editing, combining, optimisation)
• File Management: OneDrive, Google Drive
• Google Workspace: Docs, Sheets, Slides, Forms, Calendar, Gmail
• Operating Systems: Proficient in Microsoft Windows
• Comfortable using online platforms, cloud systems, and HRD Corp portals.

Soft Skills

• Strong organisational and time-management skills.
• Good communication—written and verbal.
• Detail-oriented with high accuracy in documentation.
• Ability to manage multiple tasks and work independently.
• Proactive problem-solver with a willingness to learn.

Job Type: Full-time

Pay: RM3, RM4,000.00 per month

Benefits:

• Professional development

Ability to commute/relocate:

• Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you okay to go through background check?
• What is the fastest way to take a screenshot and paste it into a WhatsApp message or a document?
• If you submit a claim with 1 missing participant signature but nobody notices, is it still considered compliant?
• If I tell you to 'email this client professionally,' what 3 things do you check before hitting send?
• If two documents have different dates for the same training, which one do you follow?
• How do you freeze the top row in Google Sheets?
• How do you plan your day when you know new tasks might come in suddenly?

Education:

• Bachelor's (Required)

Experience:

• Training Operations: 2 years (Required)

Language:

• Professional English (Required)
• Bahasa Melayu (Preferred)

License/Certification:

• Driving License (Preferred)

Work Location: In person