Digital Sales Manager

7 days ago

Malaysia TDCX Full time

#BeMore

Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.

Work with the world's most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore

Top reasons to work with TDCX
  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field
  • Join a global company, winner of hundreds of industry awards
What is your mission?
  • Develop and execute digital sales strategies to promote IT cloud services (IaaS, SaaS, PaaS, hybrid/multi-cloud solutions).
  • Manage end-to-end digital lead-to-sale funnel, including campaign design, nurturing, and conversion tracking.
  • Collaborate with the marketing team to optimize digital ads, SEO/SEM, social media, and email marketing for lead generation.
  • Conduct virtual and in-person sales presentations, product demos, and proposal pitches to potential clients.
  • Identify and qualify enterprise and SME prospects through digital channels such as LinkedIn, Google Ads, webinars, and content marketing.
  • Work closely with pre-sales engineers and cloud architects to design customized cloud solutions based on customer needs.
  • Track and report digital sales metrics (lead conversion, pipeline velocity, ROI of campaigns).
  • Build and manage strong client relationships to ensure renewals, upselling, and cross-selling opportunities.
  • Stay updated on cloud technology trends (AWS, Azure, Google Cloud, etc.) and industry best practices.

     
Who are we looking for?
  • Excellent English and Thai communication/written skills
  • Minimum academic qualification: Diploma/Degree
  • Minimum 3+ years in inside/field sales as a presales/ solutions engineer with extensive experience in cloud solutions, preferably in Microsoft Azure / AWS / Google Cloud / etc
  • Architecture certification from any cloud service provider is a plus (AWS architect, Azure architect, Microsoft Cloud Associate/ Specialist, etc)
  • Excellent presentation skills
  • Excellent track record of achieving revenue targets and ability to work with diverse teams
About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit

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