General Insurance Broker

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia AS White Global Full time 90,000 - 120,000 per year

What if you could build your broking career with a nationally trusted Australian brokerage known for its strong client relationships, professional excellence, and commitment to developing top-tier brokers?
The Opportunity
Take on a hands-on General Insurance Broker role where you'll manage end-to-end policy servicing, quote confidently across SME risks, and support a high-performing Senior Broker. This role offers full ownership of commercial client files, exposure to complex policy work, and the chance to grow into a stronger adviser within a supportive national brokerage.

Why join us?

  • Proudly Great Place to Work certified
  • Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
  • Grow with stability: 100+ in our 10-Year Club by 2025
  • Dynamic talent network: 2,000+ across APAC and beyond
  • Competitive compensation with annual reviews
  • Comprehensive medical care for you and your family
  • Generous paid leave because work-life balance matters
  • Level up with LinkedIn Learning and tailored training

Staff Testimonial
" Working for the best client and loving what you do makes everything enjoyable at work." - Senior Broker, ASW Philippines.

What You'll Do

  • Manage end-to-end policy processing including new business, renewals, endorsements, amendments, and policy maintenance using Insight and insurer platforms.
  • Provide and follow up on quotations, prepare documentation and correspondence for clients and underwriters, and ensure strong compliance through accurate file notes.
  • Respond to enquiries and support the Senior Broker with timely client servicing and administrative tasks.
  • Assist with debtor management, creation, and maintenance of client files, ensuring accuracy and completeness.
  • Deliver high-quality customer service by addressing client needs promptly and professionally.

Key Criteria

  • Minimum 2+ years of experience as an Account Executive or General Insurance Broker, with working knowledge of SME risks and insurer underwriting questions.
  • Proficiency in the Insight Broking Platform and strong experience across Microsoft 365 programs, especially Outlook and Excel.
  • Solid understanding of insurance principles, policy management, and client service within the general insurance industry.
  • Strong organisational skills with the ability to prioritise tasks, manage multiple responsibilities, and maintain high attention to detail.
  • Professional, customer-focused, and proactive attitude with the ability to follow instructions and collaborate effectively within the team.

Work setup

  • Manila (BGC, Taguig): Australian hours (6 am–3 pm local time) with a hybrid setup after 6 months on-site probation.
  • Kuala Lumpur (Mid Valley City): Australian hours (6 am–3 pm local time) with a hybrid setup after 3 months on-site probation.

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