Cyber Security Supervisor

SOC Lead - Malaysia:

This is a remote position working from home. You may be required to attend occasional meetings at our KL office.

We're CyberOwl, a dynamic cyber security company that operates globally with colleagues based in the UK, Greece, Singapore, Malaysia, Poland and the Philippines. CyberOwl helps maritime and CNI asset operators gain visibility, cybersecurity, and compliance of systems on their distributed, remote assets. We work with ship owners and managers where our technologies provide near-real-time visibility of the onboard IT and OT assets and their communication patterns, raises early warning of cyber-attacks, suspicious behaviours and monitors for non-compliance. We complement this with a managed service (SOC) and specific cybersecurity advisory services to further support the asset operator. We were recently acquired by DNV, further enhancing our ability to service our maritime customers.

Our team is 60+ Owls strong and always growing. We're experiencing another significant growth phase and a move towards scaling our services and operations. We're recognised as market innovators - we have a bias for action, and our team prides itself on their ability to plan, execute, and iterate at a rapid pace. We value the ability to challenge each other, hold each other to account, develop each other personally and professionally, and celebrate each other's successes.

Our culture is at the heart of everything that we do and we live by our values; BE OWLS. We celebrate diversity with 13 nationalities, 17 languages, many more dialects, and lots of owls. We are spread across 2 continents and 6 countries.

The Role:

We're looking for a SOC Lead who has previous experience of managing a customer facing SOC team, and wishes to join a fast paced startup environment where they can showcase their expertise whilst helping the team provide outstanding customer service. Ideally you will have honed your skills in an industrial controls / OT, IOT environment and managed a truly international team.

What You Will Do:

1. Technical Responsibilities

• Oversee the design and implementation of detections, alerting logic, and SOC service capabilities.
• Drive proactive threat hunting and lead assessments of security gaps across the environment.
• Oversee advanced malware investigations and ensure best practices are followed.
• Develop or coordinate the development of custom scripts, tools, and automation to improve SOC efficiency.
• Validate and approve advanced detection rules and correlation logic.

2. Internal Team Collaboration & Support

• Manage BAU operations for L1/L2 analysts, including shift rota, holiday planning, and task allocation.
• Lead SOC improvement initiatives (process, technology, and people).
• Conduct 1:1s and provide coaching, feedback, and career development support.
• Deliver or coordinate team training sessions to upskill analysts.
• Support hiring and onboarding of new analysts.
• Oversee SOC administration, including the creation of playbooks, processes, use cases, and documentation.

3. Customer-Facing Responsibilities

• Act as a senior point of contact for customer engagements and incident escalations.
• Lead customer risk assessments and provide actionable recommendations.
• Oversee vulnerability assessments and detection/rule reviews for customers.

4. Soft Skills Required

• Strong communication skills with the ability to engage both technical and non-technical audiences.
• Leadership and mentorship skills; able to guide analysts and lead by example.
• Capable of leading complex investigations under pressure.
• Sound decision-making and prioritization abilities.
• Conflict resolution and people management experience.
• Ability to define, track, and report on SOC metrics and KPIs.

Equality Diversity & Inclusion:

CyberOwl is an equal opportunities employer and welcomes applications from all suitably qualified persons, regardless of their race, sex, disability, religion/belief, sexual orientation, gender, marriage/civil partnerships, pregnancy, maternity, or age.

Applicants may request reasonable adjustments to facilitate their application and the selection process.

Data Protection:

When you apply for a job, the personal data contained in your application will be collected by CyberOwl Limited ("Controller"), which is registered at 5th Floor Vivo Building, 30 Stamford Street, London, England, SE1 9LQ and can be contacted by emailing Your personal data will be processed for the purposes of managing CyberOwl's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be retained by CyberOwl Limited for as long as CyberOwl determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

We regret that we are unable to reply to all job applications.

Fraud Warning:

Please be aware that
CyberOwl will never request payment of any kind from applicants to secure employment
. Any request for payments or financial information as part of the recruitment process should be considered fraudulent. This position is not being recruited through recruitment agencies.