Executive - Ecommerce

2 days ago

Cheras, Selangor, Malaysia Sunway Multicare Pharmacy Full time 60,000 - 80,000 per year

This position is responsible for managing and optimizing our online sales channels, including platforms such as Lazada, Shopee and Tiktok. The ideal candidate will have hands-on experience in e-commerce operations, a strong understanding of online retail dynamics, and a proven track record of driving sales and customer engagement through digital platforms.

Responsibilities:

  • Manage the e-commerce platforms, including Lazada, Shopee and Tiktok.
  • Develop and implement online sales strategies to increase revenue and customer engagement.
  • Create and optimize product listings, ensuring accurate descriptions, high-quality images, and competitive pricing.
  • Monitor and analyze sales performance, traffic, and customer behavior using platform analytics tools.
  • Coordinate with the marketing team to execute promotional campaigns and digital marketing initiatives.
  • Handle customer inquiries and resolve issues promptly to ensure a positive shopping experience.
  • Manage inventory levels to ensure stock availability and timely fulfillment of orders.
  • Stay updated with the latest e-commerce trends, platform updates, and industry best practices.
  • Collaborate with cross-functional teams to align e-commerce activities with overall business goals.
  • Any other duties as and when assigned from time to time.

Job Requirements:

  • Bachelor's degree in Marketing, Business, or a related field.
  • Minimum of 2 years of experience in e-commerce, specifically managing platforms such as Lazada, Shopee and Tiktok.
  • Strong understanding of e-commerce operations and online merchandising.
  • Proficient in using e-commerce platform analytics tools and Microsoft Office Suite.
  • Excellent organizational and time management skills with the ability to multitask and prioritize tasks.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Excellent written and verbal communication skills.

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