Content Moderator

2 weeks ago

Subang Jaya Selangor, Malaysia Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Responsibilities:

  • Actively listen & review content for Inappropriate Language, Intent, Title / Thumbnails and other content for compliance to our policies and be able to rate them on multiple parameters to categorize the content.
  • Review, Rate, Classify, annotate, categorize, group or label content related to video, audio, text, image, documents or other relevant data based on defined guidelines to generate data sets for classification, production and machine learning purposes.
  • Neutral mind-set to digital content that needs classification & policy review.

Inviting applications for the role of Content Moderator Analyst

Qualifications

Minimum qualifications

  • Under graduate / Bachelor degree with 0-1 years of work experience in a reputed company
  • Should have solid understanding of workflow, tools used for providing services
    • Experience working as an Agent in same/similar workflows
  • Eye for detail
  • Social media savvy
  • Demonstrated stable job tenure
  • Ability to perform duties objectively, devoid of inherent biases or personal beliefs
  • Highest level of professionalism and self-motivation

Preferred qualifications

  • Neutral mind-set to digital content that needs classification & policy review
  • Strong emotional intelligence and resilience

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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