Content Moderator – Mandarin Speaker

2 weeks ago

Petaling Jaya, Selangor, Malaysia Teleperformance Malaysia Sdn Bhd Full time 20,000 - 30,000 per year

Job Title: Content Moderator – Mandarin Speaker

Location: TP Malaysia Kelana Center Point , Petaling Jaya , Selangor

Employment Type: Full-Time (Onsite)

Working Hours: Rotational Shifts

Job Overview:

We are looking for a dedicated Content Moderator (Mandarin Speaker) to join our team at TP Malaysia, based at the Gtower office. You will play a vital role in ensuring a safe and positive experience for users by reviewing and moderating content such as videos, images, and text that may violate community guidelines or platform policies.

Key Responsibilities:

  • Review and moderate user-generated content (videos, images, text, etc.) in Mandarin and English.
  • Ensure content complies with platform policies and community standards.
  • Accurately identify and flag inappropriate, offensive, or harmful content.
  • Maintain high attention to detail while working in a fast-paced environment.
  • Provide constructive feedback and contribute to the improvement of moderation guidelines.
  • Work on rotational shifts, including weekends and public holidays as scheduled.
  • Collaborate with team members and report any issues or trends to management.

Requirements:

  • Proficiency in Mandarin and English (reading, writing, and understanding).
  • Willingness to work onsite at office
  • Flexibility to work on a rotational shift schedule.
  • Strong attention to detail and emotional resilience.
  • Ability to work under pressure and make quick, objective decisions.
  • Prior experience in content moderation or a related field is an advantage but not mandatory.

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