Customer Service

Job Requirements and Responsibilities:➢ Acting as a point of contact for technical escalations within the Service Desk Team,working alongside and feeding back resolutions to the team➢ Managing incidents, requests and problems➢ Providing a first-class level of service by meeting or exceeding contractual SLAs, KPIs andCustomer Satisfaction across all...

Job description:Job Title: Customer Service ExecutiveCompany: One Mobile Care Sdn. Bhd. (Samsung Authorized Service Center) – Sunway Pyramid, Petaling Jaya.Job OverviewWe are looking for a friendly, customer-oriented individual to join our team as a Customer Service Executive at Sunway Pyramid, Petaling Jaya. You will be the first point of contact for...

Uphold service standards by responding effectively to customer inquiries, managing challenging situations/customers, and ensuring prompt turnaround for all service requests with consistent quality.Exceed customers' expectations in terms of service quality and accuracy of information.Identify and drive process improvements to ensure an excellent customer...

Hiring for English/Malay Speaker for the client based in Ara damansarawhatsapp to book the interview sessionProject : StarhubStart date : OctoberAssist customers with mobile, broadband, and TV service inquiries.Provide accurate information regarding billing, payments, plans, and promotions.Troubleshoot basic technical issues and escalate complex cases to the...

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support through voice and email channels. You will handle customer inquiries, resolve issues, and ensure customer satisfaction.Key Responsibilities:Inbound Calls:Answer incoming calls promptly and professionally.Actively listen to customer...

The Group is embarking on an exciting expansion journey and is seeking energetic and motivated candidates to join us as Customer Service Executive. This role provides valuable hands-on experience in customer engagement, problem-solving, and communication skills, offering you a solid foundation for your future career.Responsibilities :Assist in managing...

The Group is embarking on an exciting expansion journey and is seeking energetic and motivated candidates to join us as Customer Service Executive. This role provides valuable hands-on experience in customer engagement, problem-solving, and communication skills, offering you a solid foundation for your future career.Responsibilities :Assist in managing...

Our client MSI Pacific International Holding Co., Ltd. is seeking a Customer Service to join their teamJoin MSI and be part of a team that shapes the future of technology. This role is perfect for someone who enjoys helping others and has a knack for problem-solving. You'll be at the forefront of customer support, ensuring our clients have the best...

Job Position: Customer Support Executive (Taiwan Market)Job Type: Contract / PermanentJob Responsibilities:Assist company's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.As a first point of contact, promote a unified and professional image of...

THE ARNOTT'S GROUP ASIA BUSINESS IN MALAYSIACampbell Malaysia is the Regional Hub forThe Arnott's GroupAsia Business Unit. Based in Kuala Lumpur, Malaysia, the organization leads the strategy & direction to ensure thatThe Arnott's Grouphas a geographical footprint across Total Asia.Campbell Malaysia also supports the region by supplying locally manufactured...