Customer Service

1 day ago

Petaling Jaya, Selangor, Malaysia Everlife-Chemopharm Sdn Bhd Full time 24,000 - 38,400 per year

The Group is embarking on an exciting expansion journey and is seeking energetic and motivated candidates to join us as Customer Service Executive. This role provides valuable hands-on experience in customer engagement, problem-solving, and communication skills, offering you a solid foundation for your future career.

Responsibilities :

  • Assist in managing customer interactions through phone, email, and other channels.
  • Support in preparing sales documents such as quotations, tenders, and orders.
  • Help track open sales orders and monitor incoming shipments.
  • Assist in following up with customers on maintenance quotations and contracts.
  • Support the team in handling customer requests and updating records in the system.
  • Assist in managing spare parts inventory and stock records.
  • Carry out other tasks assigned to support daily operations.

What You'll Gain

  • Hands-on experience in sales operations and customer support.
  • Exposure to order processing and documentation in a professional setting.
  • Opportunity to improve communication, coordination, and problem-solving skills.
  • Learn how different departments (sales, service, warehouse, etc.) work together.
  • Valuable insights into the healthcare and diagnostics industry.

Job Requirement:

  • Diploma/Degree in Business Studies, Administration, Management or equivalent.
  • Computer literate: MS Office, MS Word, PowerPoint.
  • Fluent command of English and Bahasa Malaysia is an added advantage.
  • Fresh graduates are welcome to apply.

Job Type: Contract

Contract length: 6 months

Pay: RM2, RM3,200.00 per month

Benefits:

  • Professional development

Application Question(s):

  • What's your expected monthly basic salary?
  • How much notice are you required to give your current employer?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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