Mandarin Content Moderator
2 days ago
Key Responsibilities
- Content Review:Evaluate user-generated content across various platforms to ensure compliance with company policies, community guidelines, and legal standards.
- Harmful Content Identification:Flag and remove inappropriate materials such as hate speech, graphic images, spam, misinformation, and other prohibited content.
- User Support:Respond to user reports and complaints, investigate issues thoroughly, and take appropriate action.
- Policy Enforcement:Apply platform policies consistently and accurately when making decisions about content.
- Escalation:Escalate complex, sensitive, or policy-violating cases to senior moderators or specialized departments for further review.
- Tool Utilization:Use moderation tools to track, report, and resolve content violations efficiently.
- Policy Improvement:Provide feedback and suggestions to help refine content moderation policies and procedures.
- Collaboration:Work with other teams, including legal and support, to address content-related issues.
Job Type: Full-time
Pay: RM3, RM4,000.00 per month
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Can you write Mandarin ?
Education:
- Bachelor's (Preferred)
Language:
- Mandarin (Required)
Location:
- Petaling Jaya (Preferred)
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