API Operation Specialist

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia EPOS Full time

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider headquartered in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider Antom, to serve SME worldwide with integrated O2O digital, payment and banking solutions—empowering Every Point Of Success in their business growth.

With a growing presence across Singapore, Malaysia and Vietnam, we're looking for passionate individuals to join our diverse and driven teams. Join us as we expand across Asia to create meaningful, small yet powerful changes for businesses around the world.

Our Position

We are seeking a dynamic and results-driven Mini-program Operation Specialist to nurture existing relationships within the vibrant mini-program ecosystem. You will be instrumental in ensuring partners maximize the potential of their mini-program investments. If you are passionate about the digital landscape and thrive on building lasting business partnerships, this is the perfect opportunity for you.

Key Responsibilities

  • Act as the primary point of contact and trusted advisor for a portfolio of existing clients, ensuring exceptional satisfaction and long-term retention.
  • Collaborate closely with our internal product, business development, and marketing teams to ensure flawless project execution and alignment with client expectations.
  • Analyze client mini-program performance data (user engagement, conversion rates, etc.) to provide actionable insights and strategic recommendations for optimization.
  • Proactively manage client communications, providing regular updates and reports on project status and performance.

Requirement

  • Experience: 3-5 years of proven experience in an Account Management role, preferably within a digital agency or SaaS company.
  • Client-Centric Mindset: Ability to build strong, trust-based relationships with both technical and non-technical stakeholders.
  • Language Skills: Proficiency in Mandarin Chinese and English to effectively communicate with internal teams and external clients.

Preferred Qualifications (Nice-to-Have)

  • Basic technical understanding of mini-program development frameworks, UI/UX principles, and API integrations.
  • Experience using project management tools.
  • Demonstrable knowledge of the mini-program ecosystem.

  • API Gateway

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Luxoft Full time

    Project descriptionOur Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America are looking for Consultants to be part of the project The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business...

  • API Security

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HCLTech Full time

    SummaryWe are seeking a highly skilled API Security and Vulnerability Management Specialist to join Digital Security Application Security Testing team. The ideal candidate will be responsible for ensuring the security of our APIs through comprehensive scanning, automation, configuration and reporting. This role requires a deep understanding of API...

  • Senior API

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia DKSH Full time

    SummaryThe Senior Specialist, Integration Analyst (API) plays a pivotal role in bridging business needs with technical implementation for API-based integration solutions, primarily built on SAP Cloud Platform Integration (CPI). This role is critical in managing the end-to-end lifecycle of API requirements - from demand analysis and stakeholder engagement to...

  • Product Operations Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia foodpanda Malaysia Sdn Bhd (Corporate Office) Full time

    About the opportunityRole Overview:We are looking for a Product Operations Specialist – POS Integrations to support and scale our integrations across key POS systems. The role is perfect for someone who enjoys working at the intersection of technology, data, and operations, ensuring that each integration is implemented smoothly, well-documented, and...

  • API Developer – Fund Accounting

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Avows Technologies Sdn Bhd Full time

    This role is only for a LOCAL MALAYSIANNotice - 30 to 45 daysJob Description: API Developer – Fund Accounting & ReportingCompany: KFin Technologies LtdLocation: KLExperience: 5–8 YearsEmployment Type: Full-TimeRole OverviewKFin Technologies Ltd is seeking an experienced API Developer with a strong FinTech background, particularly in Fund Accounting and...

  • Back-End API Developer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Frontline Data Solutions Full time

    What You'll DoAs a Back-End API Developer you'll play a vital role in the evolution of our SaaS platform, which supports some of the world's most respected companies in high-compliance industries like chemical, oil & gas, and manufacturing.Build New Features: Collaborate with Product Managers, Frontend Developers, and fellow Backend Engineers to design and...

  • IT Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia VADS Business Process Sdn Bhd Full time 80,000 - 120,000 per year

    Job Application 1Technical Solution & Support Specialist – Contact Centre CRM ApplicationWe are seeking a Technical Specialist/System Administrator (3–5 years exp.) to manage and deploy projects across CRM, omnichannel, chatbots, sales/marketing, and ITSM platforms such as Freshworks, 8x8, and Konnect Insights.You will support both pre-sales and...

  • Payment Operations Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Private Advertiser Full time

    Location: Kuala Lumpur, MalaysiaEmployment Type: Full-time | Rotational Shifts | Onsite RoleAbout the RoleWe are looking for a dedicated and detail-oriented Payment Operations Specialist to join our fast-growing fintech operations team. In this role, you will play a critical part in ensuring the accuracy, stability, and efficiency of our payment processes...

  • Power BI Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marco Global Payroll (Malaysia) Sdn. Bhd. Full time

    Job Overview:The Power BI Specialist is responsible for designing, developing, and maintaining insightful dashboards and reports that support data-driven business decisions. This role involves close collaboration with stakeholders to translate business requirements into actionable insights through dynamic visualizations. The specialist will connect to...

  • Integration Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Coda Full time $40,000 - $80,000 per year

    Why Coda Coda is a global growth engine for commerce. We bring together powerful capabilities that connect people, digital products, and payments through our suite of trusted digital monetization and distribution solutions. We recently acquired Recharge, Europe's leading prepaid payments and digital gift card business, bringing both companies together into...