IT Specialist
1 day ago
Job Application 1
Technical Solution & Support Specialist – Contact Centre CRM Application
We are seeking a Technical Specialist/System Administrator (3–5 years exp.) to manage and deploy projects across CRM, omnichannel, chatbots, sales/marketing, and ITSM platforms such as Freshworks, 8x8, and Konnect Insights.
You will support both pre-sales and post-sales activities, including demos, technical proposals, integrations, and end-user training.
Technical Skills:
• 3–5 years experience with CRM/omnichannel/chatbot/ITSM deployment
• Strong understanding of SaaS & cloud applications
• REST API, JSON, Postman/Swagger
• Basic chatbot flow design
• Experience integrating CRM, email, mobile app, and social media systems
Functional Skills:
• Ability to propose solutions/workarounds
• Understanding customer journey & omnichannel experience
• Pre-sales demos & stakeholder engagement
• User training & post-implementation support
• Clear documentation & system architecture explanation
• Fast learner, able to work independently
________________________________________
Job Application 2
Technical Solution & Support Specialist - Contact Centre Telephony Application
We are hiring a Technical Specialist (3–5 years exp.) to manage, configure, and deploy telephony and contact centre solutions using Zoom, Ameyo, CT Apps, Webex, Teams, and similar platforms.
The role includes telephony infrastructure support, security tools management, pre-sales demos, and user onboarding.
Technical Skills:
• 3–5 years deploying telephony/contact centre solutions
• Strong knowledge of cloud telephony, SIP, SBC & IVR flows
• Experience with Zoom CC, Ameyo, CT Apps, Webex, etc.
• Familiar with PDQ Deploy, AD, MFA, endpoint security
• REST API, JSON, Postman/Swagger
• Integration across telephony, CRM & chatbot systems
Functional Skills:
• Able to design telephony solutions & workarounds
• Strong problem-solving & contact centre architecture knowledge
• Pre-sales demos & solution walkthroughs
• User training after deployment
• Good documentation & configuration management
• Self-driven and able to work with minimal supervision
-
Helium Applications Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lean IT Consultants Sdn Bhd Full time 96,000 - 120,000 per yearPosition: Helium Applications SpecialistLocation: Level 8, Tower 2, Etiqa Twins, 11, Jalan Pinang, 50450, Kuala LumpurBasic Salary: RM8,000-RM10,000Tenure: Permanent (6 months probation)Working Days/Hours: Monday - Friday (8:30 AM - 5:30 PM)Benefits:MedicalJob Requirements:Engineering Graduates or diploma holders, preferably in Biomedical Engineering or...
-
Supplier Development Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia POWER IT SERVICES Full time 80,000 - 120,000 per yearKey responsibilities• Key member of Supplier Engineering team responsible for delivering a quality driven cost-effective product that meets all the agreed upon customer requirements.• Work effectively with R&D, Manufacturing, Supply Management, Quality, Operations, Marketing and Regulatory functions to be a valued team member.• Develops and qualifies...
-
IT Sales Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OPUS IT SERVICES SDN BHD Full time 30,000 - 60,000 per yearDescriptionIdentify and engage potential clients with clear plans to drive business goal.Foster relationship with existing/potential clients and key stakeholders to understand their business needs and work with the team to come up with a customized solution, to ensure the solution proposed align with the client's goals and OPUS IT Services value...
-
Senior Talent Acquisition Specialist(IT)
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JMA Global IT Solutions Sdn. Bhd Full time 600,000 - 720,000 per yearWe're looking for a Senior TAS in the IT domain. Work location - Q Sentral. Someone with strong domain knowledge and IT skills understanding is preferred. Salary no bar for the right candidate.We're looking for Senior TAS in IT Domain.Work location - Q SentralSomeone with strong domain knowledge and IT skills understanding is preferred.Salary no bar for the...
-
Implementation Specialist
2 weeks ago
Kuala Lumpur, Malaysia IT Consulting Company Full timeThis is a full-time on-site role as an Implementation Specialist. The Implementation Specialist will be responsible for the day-to-day tasks associated with implementing software solutions for clients. This includes analyzing client needs, ensuring customer satisfaction, and providing excellent communication and customer service throughout the implementation...
-
Developer Support Specialist
2 weeks ago
Kuala Lumpur, Malaysia IT Consulting Company Full timeBe the point of contact for the partners which comprises a set of important and high potential developers for the platform. - Provide in-depth quality feedback and consultation to 3rd party partners. - Consult with business stakeholders from various business functions to address partner’s requests related to apps, games, Android products, platforms and...
-
L1 Support Specialist
1 day ago
Kuala Lumpur, Malaysia IT Consulting Company Full time**Key Responsibilities**: - **Incident Management**: Handle and resolve incidents related to the core banking system. This includes troubleshooting, documenting, and escalating incidents as necessary. - **Client Support**: Provide excellent customer service to our clients, ensuring their issues are addressed promptly and accurately. - **System Monitoring**:...
-
Service Desk Specialist
3 days ago
Kuala Lumpur, Malaysia American IT Systems Full time**Job Title - Service Desk Specialist /Technical Support (Korean Speaker)** **Location - Kuala Lumpur -Malaysia (100 % Onsite role from Day One)** **Type - Contract** **Note - Must have Korean Speaker Job Details** - Responding to client support requests and contacting User to find out the nature of the problem. - Resolving user issues related to basic...
-
Technical Specialist
2 weeks ago
Kuala Lumpur, Malaysia IT Business Solutions Sdn Bhd Full time**Job Description: Technical Specialist (WAN)** **Duties and Responsibilities** - Responsible to deliver the services associated with WAN Service Module including Service Level Reporting based on the scope set out in the MSA - Own the Service Levels and contractual commitments including the Service Level reporting for the WAN Service Module -...
-
Service Desk Specialist
2 weeks ago
Kuala Lumpur, Malaysia American IT Systems Limited Full time**Job Title - Service Desk Specialist /Technical Support (Either Korean or Japanese Speaker)** **Location - Kuala Lumpur -Malaysia (100 % Onsite role from Day One)** **Type - Contract / Full Time** **Note - Must have Either Korean or Japanese Speaker** **Job Details** Ø Responding to client support requests and contacting User to find out the nature of...
-
IT Network Specialist
2 weeks ago
Kuala Lumpur, Malaysia IT Consulting Full timeResponsibilities: - Plan, design, & implement Enterprise Campus and Data Centre networks. - Troubleshoot issues and implement solutions in a timely manner. - Collaborate with cross-functional teams to ensure network infrastructure meets business requirements. - Create technical documentation for reference by other engineers and operations teams. - Stay...
-
Servicenow Developer
2 weeks ago
Kuala Lumpur, Malaysia IT Consulting Company Full timeKey Responsibilities: - Design, develop, and implement integration solutions between ServiceNow and third-party systems. - Utilize tools like REST/SOAP APIs, MID Server, IntegrationHub, and Orchestration for seamless data exchange. - Collaborate with business and technical teams to gather requirements and translate them into effective solutions. - Monitor,...
-
Cloud Infrastructure Specialist
5 days ago
Kuala Lumpur, Malaysia Power IT Services Full timeSolid Linux system administration skills; Red Hat Certified Engineer (RHCE) level Linux skills or better, although certifications are not required. - Strong understanding of web technology, virtualization, container and cloud based technologies (e.g: Network Load Balancing, VMWare, Docker, AWS/Azure platform). - Solid knowledge of various IT domains such as:...
-
Market Risk Specialist
1 week ago
Kuala Lumpur, Malaysia IT Consulting Full timeDuties: - Ensure that sound Market Risk management is in place. - Ensure Parent Bank and BNM requirements in relation to traded and non-traded market risk are adhered at all times. - Assisting the Unit Head and the team on monitoring and reporting Market Risk matters to ensure its within the allowed limit or trigger points. - Managing the production,...