Salesperson

2 days ago

Seri Kembangan, Selangor, Malaysia Enviroterm Sdn Bhd Full time 30,000 - 60,000 per year


Indoor Sales Vacancy

Responsibilities:

· Answer call promptly, filter and direct calls to the appropriate personnel based on the caller needs.

· Understand customer needs or problems, resolve and recommend appropriate services.

· Handle any post-sales queries and concern included reply to customer supplier request form, survey form and credit application the latest on next day receive request.

· To coordinate with engineer, peers and superior to ensure customer request can be fulfil as commit get confirmation from external customer on job found deviation from our processes.

· Update unit progress status to customer.

· Nurture relationship with current and potential customers to generate repeat sales.

· Maintain a strong understanding of the company's products, services and communicate this knowledge effectively to customers.

· Prepare quotation and calibration reminder on or before the due date.

· Sales Target Achievement

· Meet or exceed monthly sales target within assigned territory or scope through effective sales techniques and product knowledge and company policy.

· Manage the full sales cycle, including following up with customers and closing sales deals.

· Routing opportunities to the sales team on obsolete, beyond repair or declined repair units for new sales development and closure.

· Gather and record feedback from customers to manager and contribute to the product or service enhancement and development. 2. Survey 3rd party calibration pricing and scope.

· Update and maintain customer information in the CRM system accurately. (E.g. NIRF, cold call, follow up call, update

Qualification & Experience Required:

· Min. bachelor's degree in business administration, Finance or related field.

· Minimum 1-2 years working experience in Indoor Sales.

· Proven experience in a sales or customer service role.

· Customer-focused, committed to providing excellent customer service and ensuring client satisfaction.

· Proactive, take initiative in identifying sales opportunities and pursuing them.

· Ability to handle rejection and difficult customer excellent problem-solving skills.

Remuneration package:

  • Attractive remuneration package includes basic salary and bonus
  • Medical Insurance, Hospitalization plan and Dental benefit
  • Provide Internal and External Training for career growth

Location: Headquarters, Seri Kembangan

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