Patient Attendant

2 days ago

Bandar Sunway Selangor, Malaysia Sunway Medical Centre Sdn Bhd Full time

Sunway Medical Centre Bandar Sunway is Hiring

Job Scope:

1) Provide great customer/patient experience:

  • To be stationed at respective areas as assigned either at the lobby driveways and within the hospital premises.

  • To welcome and greet all customers and patients by opening doors to vehicles and assisting with luggage if required.

  • To use a warm & polite tone in greeting all customers and patients.

  • To ensure pleasant facial expression and body posture while stationed at assigned area.

  • To keep updated with all the new information regarding hospitals, i.e. consultant directories and facilities in the hospitals.

  • Other miscellaneous work as required or instructed by the Reporting Officer (RO).

2) Ensure routine and scheduled tasks are carried out:

  • Be stationed and control crowd at each respective areas as assigned (i.e. lift & counter area).
  • Provide assistance & support to customers and patients and attend to all their enquiries.
  • Direct customers and patients to their desired locations.
  • Assist customers and patients to fill up the Patient Experience Cempia via QR code/tablets.

Job Requirements:

  • Minimum SPM. Fresh graduates are encouraged to apply
  • Has working experience with direct contact i.e. customers/patients is an added advantage.
  • Willing to 6 days/week on staggered hours, weekends and public holidays.
  • On the job training & uniform will be provided

Hiring process:

  • Average processing is around 2 to 4 weeks.
  • Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.

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