Sales Team Lead

JOB OVERVIEW

The Sales Team Lead for the Platform Pillar will lead and manage the sales team to drive the growth of Learning Management Systems (LMS), content libraries, and related digital content solutions such as TalentLMS, eFront, Video Arts, Skilla, and TalentLibrary. This role requires strategic leadership, experience in B2B consultative selling, and a proven track record of sales team management. The incumbent will actively manage client relationships, guide sales processes, and ensure the achievement of sales targets while preparing for career progression toward Sales Manager and potentially Head of Platform or Head of Sales.

KEY RESPONSIBILITIES AND DUTIES

Sales Team Management

• Lead, manage, and motivate the Platform sales team to achieve annual revenue targets.
• Mentor sales team members, providing regular coaching, feedback, and professional development opportunities.

Strategic Sales Planning & Execution

• Develop and execute sales strategies aligned with business goals for LMS, HR Tech, and digital learning content solutions.
• Identify market opportunities and devise plans to effectively position platform solutions within targeted client segments.

Consultative Selling & Client Engagement

• Conduct high-level consultative selling, aligning platform solutions with client needs to deliver value-driven proposals.
• Act as a trusted advisor, helping clients align digital learning strategies with organizational goals.

Operational & Reporting Excellence

• Ensure effective use of Zoho CRM, ClickUp, Miro Board, and Office 365 for sales tracking, collaboration, and reporting.
• Provide consistent sales pipeline reviews and performance tracking reports to the Head of Platform.

Market Intelligence & Competitor Analysis

• Stay current on industry trends, competitor offerings, and customer needs to proactively identify business opportunities and threats.
• Provide insightful market intelligence to support strategic decision-making within the pillar.

Regional growth responsibilities

• Drive business development within Malaysia and support regional expansion efforts across SEA.

CORE COMPETENCIES REQUIRED

• Sales Leadership: Proven ability to lead and motivate teams toward achieving ambitious sales goals.
• B2B Consultative Selling: Demonstrated expertise in consultative selling methods, particularly in learning technology solutions.
• Strategic Thinking: Ability to develop clear sales strategies and effectively communicate direction to the team.
• Client Relationship Management: Strong capability in building and maintaining long-term B2B relationships at senior levels.
• Operational Excellence: Adept at using CRM tools and sales management systems to optimize team efficiency and performance visibility.

QUALIFICATIONS OR REQUIREMENTS

• Education: Bachelor's degree in business, Marketing, Management, or related field. A master's degree is a plus.
• Minimum 5 years of experience in B2B consultative sales, with a clear track record of success.
• Minimum 2 years' experience leading and managing sales teams.
• Strong advantage for candidates with experience in the B2B software or Learning & Development industry, particularly LMS and HR Tech.
• Proficiency in CRM and collaboration tools including Zoho CRM, ClickUp, Miro Board, and Office 365.
• Excellent communication, interpersonal, and leadership skills.

Mindful Solutions Sdn. Bhd. serves as an umbrella organisation that provides shared services to two dynamic entities: eLearningMinds, a pioneering leader in eLearning solutions since 2004, offering a global range of online learning services and tools while embodying values of adaptability and trustworthiness, and UpSkillingMinds, an offshoot specialising in digital and soft skills training, featuring tailored programs, coaching, and a flexible, results-oriented work culture that encourages creativity and independence.