Retail Store Manager

2 days ago

Penang, Malaysia PUMA Sports Goods Sdn Bhd Full time 60,000 - 120,000 per year
  • Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service
  • Guarantee consistently high standards of customer experience within the Store in accordance with PUMA's Cornerstones and service standards
  • Responsible for recruitment, training, development and succession of high performing, results driven Associates
  • Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
  • Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store
  • Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area/District Manager
  • Implement, manage and monitor Loss Prevention education, training and awareness programs
  • Directly responsible for execution and processing of both incoming and outgoing merchandise
  • Directly responsible for Loss Prevention compliance within store
  • Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts
  • Manage and communicate merchandise opportunities to Area or District Manager
  • Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures
  • Develop and maintain strong communication with local PR and marketing
  • Participate in new store openings and/or store closings; travel may be required
  • Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required
  • Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards
  • Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner
  • Required to comply with all operational core competencies and key accountabilities
  • Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates
  • Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

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