Project Co-Ordinator
2 weeks ago
Internship Opportunity: Admin & Customer Support
Location: Cheras, Kuala Lumpur
Company: Lyric Labs Sdn Bhd
Lyric Labs Sdn Bhd could be the ideal place for you to kickstart and shape an incredible career journey. We are a certified translation agency with over 15 years of industry experience, and our Translation & Interpreting team is headquartered in Cheras, Kuala Lumpur.
We are currently looking for Admin & Customer Support Interns to join our dynamic team. This role offers an excellent opportunity to gain hands-on experience in customer support, project coordination, and administrative operations.
Responsibilities
- Customer Support and administrative tasks, including answering live chat, preparing contracts, estimates, and coordinating with vendors.
- Assist in drafting project-related documents such as quotations, cost estimates, and reports (under supervision).
- Support project coordination by organizing schedules, tracking delivery, and facilitating communication between internal teams and clients.
- Learn and contribute to contract management: assisting with new contracts, preparing required documentation, and reviewing/renewing existing contracts in advance.
Ideal Candidate Profile
Academic Background
- Minimum SPM or STPM qualification and above.
- Diploma or degree in Business Administration, Management, or Accounting Management is preferred.
- Studies in Translation, Languages, or related fields will be considered an added advantage.
Professional Skills
- Motivated, detail-oriented, and eager to learn.
- Strong organizational and multitasking abilities.
- Ability to prioritize, manage deadlines, and maintain accuracy in documentation.
Technical Skills
- Proficient in Microsoft Office Suite; knowledge of Google Sheets is a plus.
- Familiarity with social media tools and customer support platforms (e.g., Freshdesk) is an advantage.
- Comfortable with Microsoft Teams and open to learning new IT systems quickly.
Language Skills
- Fluent in English and Malay.
- Ability to converse in Chinese is a strong advantage.
Core Competencies
- Logical decision-making and problem-solving ability.
- Strong writing and analytical skills.
- Achievement focus and client orientation.
- Teamwork, adaptability, and willingness to learn.
How to Apply
If you are motivated to build a strong foundation in Admin & Customer Support, we'd love to hear from you
Send your resume to:
Learn more about us:
Job Type: Internship
Contract length: 6 months
Pay: RM RM700.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
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