Part-time Customer Service Agent

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Transcosmos Malaysia Sdn Bhd Full time 2,400 - 2,900 per year

Job description:

  • To respond promptly to customer inquiries via call, live chat and email, providing accurate information and assistance regarding E-commerce products, orders, and services.
  • To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution.

Remuneration Package: RM 2.4k - RM2.9k

Working Location: Sunway Visio Tower, Cheras.

Shift: 24/7 Rotational, 5 days' work with 2 days off. Off days on rotational basis.

Job Types: Part-time, Contract

Contract length: 2 months

Pay: RM2, RM2,900.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Professional development

Application Question(s):

  • What is your average typing speed (in words per minute, WPM)?
  • Are you an immediate joiner?

Work Location: In person

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