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Programme Manager, Regulatory Change

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Bank Full time

Requisition Number: 47306

Job Location: Kuala Lumpur, MYS

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 22/01/2026

Posting End Date: 05/02/2026

:

Job Summary

The Strategic Regulatory & Risk Initiatives Team sits within the Corporate & Investment Bank (CIB) COO.

The team has capabilities to drive large scale regulatory and risk programmes and initiatives across businesses and International Markets, working in an agile operating model with each segment and product area. Due to the nature of these programmes and initiatives, the team supports not only the CIB Business but more broadly collaborate and engage across other divisions in the Bank to ensure delivery of pan bank regulatory and risk initiatives, especially where most of the work or accountability sits within CIB.

The team enables the business to proactively impact assess new programmes and initiatives, coordinate the approach and interpretation across businesses; support the delivery and partner with the business teams to implement requirements in a consistent and coordinated manner.

The role holder will support the delivery and execution of key programmes covering regulatory, risk and strategic initiatives. They will assist in coordinating workstreams, tracking progress and contributing to change management activities to help meet the Bank's regulatory and risk objectives.

The role holder will be part of the Strategic Regulatory & Risk Initiatives team based in Malaysia and will work closely with the Global team to ensure local execution aligns with global frameworks and priorities. They will support preparation for discussions and provide updates for regional or global forums, helping ensure visibility of Malaysia's initiatives.

The role holder will contribute to building delivery capability within the Malaysia team, supporting programme management activities in line with Group standards and assisting senior managers in fostering collaboration across various initiatives.

Additionally, the role holder will work with location leadership, 1LOD, 2LOD and the Regulatory Change team to ensure effective communication, coordination and alignment on key priorities. They will stay informed about upcoming regulatory changes and support planning, monitoring and reporting on the implementation of related change activities.

Key Responsibilities

Programme Delivery

  • Programme & Delivery Support: Manage delivery of key regulatory and strategic programmes, including initiatives such as Cross Border Risk Management and Product Lifecycle Optimization. Front end the planning, coordination and tracking of progress to ensure alignment with the Bank's priorities. Support the execution of programmes across workstreams while collaborating with various stakeholders.

Cross Border Risk Management -

  • Support the delivery of cross-border risk programme aimed at strengthening the Bank's end-to-end cross border control environment across client engagements, booking practices, and licensing governance.
  • Front end discovery and mapping of current-state cross-border frameworks to identify control gaps, manual dependencies, and inconsistencies across countries and business lines.
  • Support the centralized entity permissions repository build to ensure its fit for purpose
  • Facilitate alignment between 1LOD, 2LOD, Product Services team and control functions to define common standards, decision flows, and escalation paths for cross-border activities.
  • Work closely with Compliance, Risk, and Front Line teams to ensure frameworks and operating models are planned as per regulatory requirements and are operationally feasible.
  • Support development of automated validation rules, and preventive controls to improve visibility and reduce breach risks.

Product Lifecycle Optimisation

  • Contribute to programmes focused on improving the Bank's E2E Product lifecycle optimization including New Product Implementation, Product governance and Taxonomies rationalisation framework, ensuring greater efficiency, control, and transparency across the product suite
  • Support the initiative from initiation and approval through growth by coordinating activities across technology, product, risk, and controls
  • Help design and embed enhanced product taxonomies, classification standards, and approval workflows to strengthen data integrity and regulatory reporting.
  • Partner with Technology teams to optimize key gaps in New Product Launch
  • Contribute to embedding product governance principles into BAU processes, ensuring accountability and ongoing compliance with internal standards

  • Governance Support: Help maintain portfolio governance structures by preparing updates, monitoring progress, tracking dependencies and escalating key risks or issues for timely resolution.

  • Stakeholder Engagement: Work with business, risk and technology teams to support alignment on objectives, deliverables and milestones
  • Technology & Data Coordination: Collaborate with Technology and Data teams to track delivery progress and ensure alignment with defined plans and standards.
  • Problem Solving: Assist in identifying and resolving delivery challenges, helping to develop practical and scalable solutions that meet business and regulatory needs.
  • Process Optimization: Support initiatives aimed at improving standardisation, simplification and efficiency across programmes by helping document and share good practices.
  • Change & Adoption Support: Front end communication, training and adoption activities to help embed new processes or systems into business operations.
  • Reporting & Documentation: Prepare programme status reports, dashboards and documentation to support oversight. Prepare materials for portfolio reviews and governance forums, ensuring accuracy and transparency of information.
  • Post-Implementation Tracking: Work closely to review outcomes to ensure programme objectives are achieved and lessons learned are captured.
  • Team Collaboration: Coordinate effectively with programme and project managers to maintain timelines and help drive progress through effective communication and collaboration.
  • Issue and Risk Coordination: Help identify and track key issues, dependencies and risks across programmes, ensuring they are escalated and addressed in a timely manner.
  • Process & Integration Support: Assist in improving consistency and efficiency across initiatives by supporting process reviews, documentation and standardization efforts
  • Process Optimization: Partner with cross functional teams to help analyse, re engineer and streamline business processes, embedding automation and efficiency improvements where applicable to enhance long term value delivery.
  • Programme Control & Reporting: Work closely with the PMO to track key metrics and prepare high quality reporting and presentations for senior governance forums (e.g., FFG, T&O, Regulatory & Risk Committees).

Locational Support :

  • Support to Location Lead: Assist the location lead in managing day-to-day activities, including budget tracking, team coordination and engagement initiatives to help promote a positive and collaborative work culture.
  • Team Coordination: Work with project managers, business analysts and PMO members to support delivery activities, monitor progress and ensure smooth coordination across the team.
  • Talent & Development Support: Help in talent-related activities such as onboarding, maintaining skill inventories and supporting development plans in line with the team's objectives.
  • Stakeholder Coordination: Maintain regular communication with key internal stakeholders to ensure information flow, alignment on activities and timely resolution of local issues

Risk & Issue Management:

  • Drive the culture of proactive risk identification and mitigation across programme teams.
  • Drive timely escalation and resolution of high impact risks and issues to Accountable Executive(s) and governance forums.
  • Track interdependencies with other programmes or business units.

Financial Oversight:

  • Identify cost saving opportunities and efficiency levers across delivery.
  • Generate and review programme financial reports from clarity for internal programme reviews.

People & Talent:

  • Team Support: Support team leads in coordinating day-to-day activities, ensuring team members are clear on their roles, responsibilities and priorities.
  • Collaboration & Engagement: Contribute to building an inclusive and collaborative team culture by encouraging open communication and teamwork.
  • Performance Support: Help track progress against objectives and provide input or feedback to support performance discussions where appropriate.
  • Learning & Development: Participate in and promote knowledge-sharing sessions, encouraging continuous learning and professional development within the team.
  • Issue Escalation: Assist in identifying delivery challenges or blockers within the team and escalate them promptly to ensure timely resolution.
  • Process Clarity: Help maintain documentation of reporting lines, delegated authorities and objectives to support smooth team operations.

Governance

  • Adherence to the Bank's Programme Management good practice and governance, ensuring compliance to Group policies, standards and local regulatory requirements.
  • Comply with Programme Management Standards and the SDF Control Framework (including Agile).
  • Adherence to change management standards and procedures and establish frameworks to ensure that business specific initiatives adopt the same standards.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

  • Relationship management and collaboration across First Line of Defence ("1LOD") and Second Line of Defence ("2LOD") teams.
  • Cluster CTOOs
  • Country CTOOs
  • CIO – Functions / Business
  • COO Central Teams
  • Business teams
  • Regulatory Change Team
  • CFCC, CIB Advisory
  • Operational Risk
  • Relevant technology and architecture teams supporting risk change initiatives
  • Other pan bank teams

Other Capabilities

  • Experience in successfully managing regulatory programmes and projects, in Financial Services. Experience in cross border risk management and product lifecycle management will be an added advantage
  • Ability to take initiative, identify opportunities and work with minimal management oversight to drive the best outcome possible.
  • Self motivated and hands on individual with an eye for detail and proactive, self managed work style.
  • Excellent written, communication and presentation skills; able to effectively engage, influence and manage senior business stakeholders.
  • Experience working in a collaborative manner with global teams.
  • Hands on experience working in an Agile environment.
  • Should have knowledge of CIB business segments and product areas.
  • Knowledge / experience with regulatory and risk change/implementation an advantage.
  • Strong communication and interpersonal skills.
  • Strong problem solving and analytical skills.
  • Multicultural awareness.

Skills and Experience


• EDUCATION
• MBA preferable

• TRAINING
• 15 years of hands on experience in programme / project management and stakeholder management in financial services

  • Experience running strategic programmes, impacting across business/functions and locations.
  • Ability to take initiative, identify opportunities and work with minimal management oversight to drive the best outcome possible.
  • Experience successfully managing regulatory and risk programmes and projects, in financial services.
  • Excellent written, communication and presentation skills; able to effectively engage, influence and manage senior business stakeholders.
  • Experience working in a collaborative manner with global teams.
  • Hands on experience working in an Agile environment.


• CERTIFICATIONS
•PMP certification or equivalent (preferred)

  • Agile certification (preferred)

Role Specific Technical Competencies

  • Managing Change
  • Programme Management
  • Project Management
  • Business Analysis
  • Effective Communications
  • Analytical Thinking
  • Regulatory & Compliance
  • Risk Management

Competencies

Action Oriented

Collaborates

Customer Focus

Gives Clarity & Guidance

Manages Ambiguity

Develops Talent

Drives Vision & Purpose

Nimble Learning

Decision Quality

Courage

Instills Trust

Strategic Mindset

Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

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