Service Crew

2 weeks ago

Klang, Selangor, Malaysia MESRA Full time 20,000 - 25,000 per year

Job Responsibility
Customer Service & Order Taking

  • Greet customers warmly and take orders accurately.
  • Provide friendly, fast, and courteous service at all times.
  • Upsell menu items and promotions when possible.
  • Keep the counter clean and organized.

Cashiering & Payment Handling

  • Operate POS system and handle payments (cash, card, e-wallet) accurately.
  • Ensure honesty and responsibility in all cash transactions.

Cleanliness & Hygiene

  • Maintain cleanliness of the counter, dining area, and equipment.
  • Follow food safety and hygiene standards at all times.
  • Assist in cleaning tasks as per the schedule.

Store Readiness & Teamwork

  • Help with opening and closing duties, including setup and restocking.
  • Cooperate with team members and support kitchen operations when needed.

Qualifications
Job Requirements

  • SPM or equivalent; additional customer service or food handling training is a plus.
  • Must be able to speak and understand basic English and Bahasa Malaysia.

Skills & Competencies

  • Basic food handling certification is an advantage.
  • Good communication and interpersonal skills.
  • Friendly, positive attitude with a customer-first mindset.
  • Ability to work quickly and efficiently in a high-volume environment.
  • Team player with a positive attitude.
  • Basic math skills for handling payments and orders.
  • Willing to work shifts, weekends, and public holidays.

Job Benefits
Perks & Benefits:

  • Annual Leave
  • EPF, EIS and SOCSO
  • Comprehensive Medical Benefits for Employees & Dependents
  • Dental and Optical
  • Insurance Coverage & Maternity Coverage
  • Performance Bonus
  • Career Development

Personal Data Protection
Mesra Retail & Café Sdn Bhd ("MESRA") is fully committed to the protection of Personal Data and compliance with the Personal Data Protection Act 2010 (âActâ). Mesra Retail & Café Sdn Bhd (("MESRA") assures that any Personal Data collected, stored, processed and used for the purpose of this registration/application shall comply with the requirements of the Act and only be used within Mesra Retail & Café Sdn Bhd ("MESRA"). We ensure that the data you submit to us remains confidential and is used for the purposes stated in the data privacy statement. By clicking on âApplyâ, I agree to the data privacy statement, and I accept IT.

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