Branch Manager
2 days ago
Job Description
- To lead the outlet to achieve the sales target.
- To optimize the best use of available resources (i.e. people, products, and systems), while eliminating losses and wastages, for the maximum returns.
- To coach Branch Supervisors and/or Captains on people management so that they can lead the crew in achieving the organization's objectives.
- To optimize knowledge competency and skills proficiency of all outlet crew at the highest level with training and currency refreshers.
- To be responsible for keeping the outlet's hygiene and cleanliness is kept at the highest standard at all times.
- To be responsible for the outlet and the crew in providing service and product quality of the highest standard at all times.
- To achieve high morale, good spirits and teamwork in the outlet by impartially rewarding merits and meting out disciplinary penalties.
- To achieve high productivity level in the outlet by constantly reviewing the manning level, the work schedule and the assignment of duties.
Job Requirements
- Minimum SPM, Diploma, or relevant hospitality certifications, or equivalent qualification in Service, Hospitality, or F&B fields.
- At least 3 years of experience in the Service, Hospitality or F&B industry.
- Professional and adaptable in providing beverage service in a family karaoke service line.
- Computer literate (Microsoft Word, Excel & PowerPoint).
- Good in time management, able to multi-task, prioritize and delegate effectively.
- Calm and professional under pressure.
- Able to work independently or lead a team to achieve outlet goals.
- Willing to work on shift rotation, including weekends and public holidays.
- Preferred working Location: Klang Valley & Georgetown, Penang
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