Office 365 Business Analyst
1 week ago
We're Hiring: M365 Business Analyst (12-Month Contract)
Location: Malaysia (Locals or Expats currently in Malaysia)
We are looking for an experienced M365 Business Analyst to act as the bridge between business stakeholders and technical teams, ensuring smooth implementation and optimization of Microsoft 365 solutions.
Key Responsibilities
- Gather, analyze, and translate business requirements into clear user stories
- Conduct workshops and discovery sessions to define use cases and productivity gaps
- Collaborate with technical teams to design M365 solutions (Exchange, Teams, SharePoint, OneDrive)
- Utilize Power Platform to automate and optimize business workflows
- Coordinate and lead UAT activities
- Ensure solutions meet governance, security & compliance standards
- Develop training materials and drive user adoption
- Stay updated on M365 advancements and support continuous improvement initiatives
Required Skills & Experience
- 5+ years experience as a Business Analyst (enterprise projects preferred)
- Strong hands-on experience with SharePoint, Exchange, Teams and M365 ecosystem
- Ability to translate business requirements into technical specifications
- Experience with Power Platform (PowerApps, Power Automate)
- Understanding of BAU & project methodologies
- Familiarity with ServiceNow
- Knowledge of ITIL processes (incident, request, change management)
- Excellent communication, documentation & stakeholder management skills
Job Type: Contract
Contract length: 12 months
Pay: RM8, RM12,000.00 per month
Work Location: In person
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