Assistant Manager/TL

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hiree Full time 80,000 - 150,000 per year

Job Descriptions:

1. Team Leadership & Development

  • Supervise and mentor AR team members of 10-15 FTE's.
  • Assign tasks, monitor performance, and conduct regular evaluations.
  • Provide training and development opportunities to enhance team capabilities.

2. Collections Management

  • Oversee collection activities to ensure timely recovery of outstanding receivables.
  • Implement effective collection strategies to reduce Days Sales Outstanding (DSO).
  • Monitor aging reports and escalate delinquent accounts as needed.
  • Coordinate with external collection agencies when necessary.
  • Reconciliation of sales vs collection and handle the variance with respective stakeholders.

3. Cash Application

  • Ensure accurate and timely application of customer payments.
  • Reconcile customer accounts and resolve unapplied or misapplied payments.
  • Collaborate with treasury and banking teams for incoming wire transfers and receipts.
  • Maintain documentation and audit trails for all cash application activities.

4. Dispute Management

  • Investigate and resolve customer disputes related to billing, payments, or credits.
  • Collaborate with sales, customer service, and billing teams to address root causes.
  • Track and report dispute trends and resolution timelines.
  • Maintain a log of disputes and corrective actions taken.

5. Reporting & Analysis

  • Prepare and present AR metrics including DSO, collection effectiveness, and dispute resolution rates.
  • Analyze data to identify process inefficiencies and recommend improvements.
  • Support internal and external audits with required documentation.
  • Prepare/Review Balance sheet reconciliation for O2C domain ledgers

6. Compliance & Process Improvement

  • Ensure adherence to company policies, financial controls, and regulatory requirements.
  • Identify and implement process enhancements to improve AR operations.
  • Leverage ERP systems and automation tools to streamline workflows.

Job Requirements:

  • Accounting / Finance Graduate with 6 years + of experience in Cash Application process, O2C Month End Financial Close, AR Financial Reporting, Collections, billing & Customer Master Data experience.
  • Experience with SAP or S/4HANA is essential.
  • Fluent in Mandarin and English to serve Mandarin speaking market.

Job Types: Full-time, Permanent

Pay: RM9, RM10,000.00 per month

Experience:

  • Cash application process: 6 years (Required)

Language:

  • English (Required)
  • Mandarin (Required)

Work Location: In person


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