Director of Sales

3 days ago

George Town, Penang, Malaysia JEN by Shangri-La Full time

JEN Penang Georgetown by Shangri-La, a world-class hotel designed for today's savvy business and leisure traveler, we are seeking resourceful individuals who are in touch with today's evolving environment.

Located in the lively and cultural George Town, JEN Penang Georgetown by Shangri-La is at the centre of it all. The historic city centre – a UNESCO World Heritage Site – is just a short stroll away, past bustling alleyways and charming shophouses. Want to explore further? Direct access to free Central Area Transit shuttle buses, taxis, and trishaws makes getting around a breeze.

We are looking for an
Director of Sales & Marketing
to join our team.

Job Summary
The Director of Sales & Marketing is responsible for leading and managing all sales, marketing, and communications activities to achieve the hotel's revenue and business objectives. This role oversees strategic planning, revenue generation, brand positioning, and the development of long-term relationships with key clients, partners, and media's.

Responsibilites

  • Develop and implement sales and marketing strategies to maximize revenue across all market segments
  • Lead, motivate, and mentor the Sales & Marketing team to achieve sales targets.
  • Conduct regular business reviews, market analysis, and competitor benchmarking.
  • Identify new business opportunities and key accounts to grow market share.
  • Oversee pricing, promotions, and contract negotiations to ensure profitability.
  • Work closely with Revenue to set and monitor
  • Work closely with Revenue Manager to set and monitor room rates, forecasts, budgets.
  • Analyze business performance data and adjust strategies to optimize revenue.

Job Requirements

  • Degree in Marketing, Business Administration, Hospitality Management, or related field.
  • Minimum 8–10 years of experience in Sales & Marketing, with at least 3 years in a senior leadership role
  • Proven track record of achieving revenue and market share targets.
  • Strong leadership, interpersonal, and communication skills.
  • Excellent analytical and strategic planning abilities.
  • Dynamic, result-oriented, and passionate about delivering exceptional guest experience.

[Not translated in selected language]

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