Customer Manager

Responsibilities Responsible for conducting in-depth Customer Experience analysis and coming up with data driven strategies to propel foodpanda Malaysias growth. Understand NPS scoring structure and be able to improve overall Pandamart NPS scoring.Able to communicate the Customer insights to respective store managers and help the store managers to improve...

Job DescriptionCustomer Service Team Management1) Supervise and manage the daily operations of the Customer Service team, including work schedules, shift rotations, attendance, and performance.2) Provide guidance, coaching, and training to ensure the team delivers high-quality customer support.CCTV Monitoring & Safety Response1) Ensure the Customer Service...

Job Description - Customer ServiceWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

Mengenai peranan iniSertai pasukan Khidmat Pelanggan yang berkembang maju di Fazil Agency sebagai Pengurus Pelanggan. Dalam peranan sepenuh masa yang berasaskan pejabat di Melaka Tengah, Melaka ini, anda akan bertanggungjawab untuk memberikan perkhidmatan pelanggan yang luar biasa dan mengurus pasukan khidmat pelanggan.Apa yang akan anda lakukanMengendalikan...

About the JobTo provide one stop value added service to customers and agents in line with the organisation's direction towards unconventional servicing.Administrative and Operation of Customer and/or Agent Service Section, attending to New Business, Customer Service, Life & Health Claims enquiries and requests timely and accurately.To promote excellent...

Customer Services - Employer Connections Day MMU MelakaDate: 11 Nov 2025Location: MelakaCompany: Singtel GroupBe a Part of Something BIGIn Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn Bhd.We are hiring for a variety of exciting positions in Customer Service function in Melaka.As a Customer Experience & Technical Support...

Customer Service -Karnival Kerjaya MyFuture Jobs X UtemDate: 13 Oct 2025Location: MelakaCompany: Singtel GroupBe a Part of Something BIGIn Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn Bhd.We are hiring for a variety of exciting positions in Customer Service function in Melaka.As a Customer Experience & Technical Support...

Job DescriptionAssist sales team to manage their customers enquiries.Inform customers about order status, invoices, contract balances and other information needed to complete the sale.Provide sales quotations to customers.Co-ordinate with warehouse operations team and logistic team regarding delivery schedule.Handle customer complaints, provide appropriate...

Requirement:1. Handle all customer enquiries and ensure smooth production and delivery2. Ensure that all customers' requirement are met3. Have knowledge in Printing & Packaging Industry4. Able to handle multiple tasks at the same time5. Great in planning tasks, systematic and great time management6. Aggressive and able to thrive in the competitive market7....

The Customer Service (CS) is responsible for ensuring smooth front-desk operations at Klinik Ecto. This role involves managing patient registration, handling enquiries, supporting doctors and clinical assistants, and delivering a positive patient experience at all times. The CS is the first point of contact and plays a crucial role in maintaining the...