Business Analyst( Solution Consultant)

7 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Whale Cloud Full time

Solution Consultant/Business Analyst

Responsibilities:

  1. Pre-sales technical support, including requirement analysis, formulation of pre-sales technical solutions, bid preparation, response to inquiries, pre-sales project proof of concept (POC), assessment of feasibility workload, pre-sales customer presentations, and solution consultations.

  2. Requirement research involves repeatedly communicating with and clarifying customer needs, and writing Software Requirements Specifications (SRS).

  3. Based on project progress requirements and needs, and considering research and development capacity, develop a reasonable version output plan:

3.1Communicate with customers, project managers, and internal R&D personnel to meet customer requirements.

3.2Develop a reasonable project plan for the R&D department to ensure compliance with project time and manpower requirements.

  1. Track the version delivery process:

4.1 Requirement review;

4.2 Requirement import;

4.3 Requirement tracking.

  1. Assist sales in completing secondary sales tasks:

5.1 Organize communication meetings with customers, operators, project managers, and project-related personnel.

5.2 Proactively identify project risk points based on product and operator operational conditions and propose reasonable and feasible improvement solutions.

5.3 Actively explore customer needs and create opportunities for secondary sales contracts.

  1. Provide daily technical support for post-sales projects.

Requirements

  1. Full-time bachelor's degree or above, including but not limited to majors such as Telecommunications, Electronics, Computer Science, Software, Marketing, etc.
  2. Three or more years of experience in market analysis, pre-sales solutions, testing, and delivery work.
  3. Preferred background in industries such as Software, Finance etc.
  4. Willingness to travel internationally as needed.
  5. Capable of engaging in effective communication with clients, understanding their needs correctly, clearly, and comprehensively, designing consulting solutions based on client requirements, and conveying design ideas and work results clearly to clients.
  6. Proficient in understanding, communication, and expression, with strong logical thinking and communication skills, Fluent in English and Mandarin to effectively communicate with Mandarin-speaking clients.

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