Risk Management Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Pine Labs Full time 104,000 - 130,878 per year

We at Pine Labs are looking for those who share our core belief - "Every Day is Game day". We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.

Responsibilities we entrust you with:

  • Candidate must have Merchant Acquiring Risk management expertise for the Malaysia market
  • Should have clear understanding of local payment market.
  • Should have handled merchant acquiring Risk management process for at least 3 years..
  • Should have understanding of Network (Visa, Master card) for payment transactions.
  • Should have fair understanding the chargeback process.
  • Must have worked with a FRM (Fraud risk management) tool for merchant Acquiring.
  • Candidate should have managed Fraud Risk rule by analysing various rules, trends, insights.
  • Work closely with data analytics team and manage Transaction monitoring rules in the FRM.
  • Should be able to assess merchant visit report and underwriting the merchant.
  • Should be able to undertake merchant investigation and prepare remedial actions.
  • Aggregate data from multiple sources to provide a comprehensive assessment
  • Candidate should have fair skillset to prepare Management Information system presentation with various data insights.
  • Support in developing risk strategies and processes that support the Bank's customer first approach and are aligned to the Bank's strategic and commercial objectives
  • Work closely with the partner bank risk team and build synergies.

What matters in this role:

  • 5+ years' experience
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Self-motivated and detail oriented
  • Demonstrated project management and organizational skills and capability to handle multiple projects at one time
  • Bachelors/University degree or equivalent experience

What we Value in Our people

  • You take the shot: You Decide Fast and You Deliver Right
  • You are the CEO of what you do: you show ownership and make things happen
  • You own tomorrow: by building solutions for the clients and doing the right thing
  • You sign your work like an artist: You seek to learn and take pride in the work you do

About Pine Labs Malaysia

Pine Labs is a leading merchant commerce omnichannel platform across India, Southeast Asia, and UAE. Our deep technology is designed to empower businesses and fuel their entrepreneurial spirit. We build and host a roster of fintech products, from digital payments to loyalty solutions. To learn more, please visit

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