Shop Assistant

2 days ago


Kota Bharu, Kelantan, Malaysia MAXION HOLDINGS SDN. BHD. Full time 20,000 - 40,000 per year

JOB DESCRIPTIONS:

Provide Service to Customers

·       Provide professional and courteous service to all customers.

·       Handle customer feedback, in the most appropriate manner, within operational guidelines.

·       Greet and interact with all customers to determine their individual needs when they enter the store.

·       Answers incoming calls as per operations standard.

·       Inspecting items and assessing the value of items brought in by customers.

2. Perform Pawn and Trade-in Transactions

·       Effectively communicates to customers on policy of the pawn and trade-in transactions.

·       Perform pawn renewal and trade-in transactions.

·       Handle all cash, bank transactions, voucher, and negotiable items in accordance with established policies, procedures, and practices.

·       Proactively utilize customer service skills to achieve or exceed KPIs.

3. Stock Inventory

·       Housekeeping of the store.

·       Assist in maintaining outstanding store appearance.

·       Labelling items, arranging merchandise displays, and ensuring that items are stored securely.

4. Administration/ Other assignment

·       Assist in stock handling, stock-take and documentation.

·       Assist in cleanliness and upkeep of the pawnshop.

·       Assist with simple ordering for the store – stationery and pantry supplies.

·       Any other tasks as assigned.

JOB REQUIREMENTS:

  • At least SPM qualification.
  • Given the nature of luxury retail, presenting a neat and professional appearance is important.
  • No experiences are required; training will be provided.
  • Must be able to work at weekends (Saturday & Sunday), off rest days at weekdays.
  • Able to work at Kota Bahru, Kelantan.
  • Have own transport.


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