Retail Field Trainer

2 weeks ago

Johor Bahru, Johor, Malaysia Bata (Malaysia) Sdn Bhd Full time 40,000 - 60,000 per year

An opportunity to join the 131 Years Global Footwear Legacy with us.

What You'll Love About This Role:

  • Prime Location: Work across Southern stores.
  • Flexible Scheduling: According to your scheduling plan.
  • Earning Potential: Competitive base salary + attractive benefits.
  • Career Growth: Clear progression path with comprehensive training programs.

What You'll Do:

  • Understand goals and identify gaps in performance, productivity and quality at both the individual and team level.
  • Provides superior guidance, mentoring, coaching and feedback for the Store Manager and Sales Associate to strengthen their overall sales performance.
  • Onboarding new District Manager, Store Manager and Sales Associate, leading training activities, and providing help with specific issues related to retail or store operations.
  • Developing training programs and designing training courses using gamification, role-playing activities and job simulation.
  • Structures training plans to meet financial objectives.
  • Evaluating individual performance before and after the training program.
  • Stay up to date with the new market trends and demands of a retail sales environment.
  • Must continue to be well-versed in and knowledgeable of all products and services, procedures and policies.

We're Looking For:

  • Work experience as a Sales Coach, Sales Trainer or similar role.
  • Strong knowledge of the sales process and its best practices.
  • Excellent presentation and coaching skills.
  • Familiar with e-learning platforms and role-playing activities.
  • Strong communication skills.

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